Regional Manager, Scheduling and Deployment – South Island

Key scheduling skills include attention to detail, problem-solving skills, relationship-building, and adaptability. These skills are needed to ensure that a professional working as a scheduler can successfully plan and execute scheduling needs. Ideally, the right candidate has knowledge of the security industry in order to ensure that our clients have the right person scheduled to meet their needs.

What We Offer:

Competitive salary. 60k-72.5k

Health Spending Account.

A great vacation offering.

Flexible hours of work/remote work.

Being part of a management team that understands work/life balance.

General Duties and Responsibilities:

• Scheduling Victoria area employees, ensuring employee suitability meets our client's needs
• Work closely with our Victoria Branch Manager to ensure effective delivery of security services to our clients
• Assist Victoria Branch Manager by hiring and training employees
• Establish and maintain strong employee relationships
• The ability to listen to employees and assist in meeting their needs
• Effectively onboard new employees and support them through their employment with Footprints
• Outside of the box thinking to solve issues and schedule effectively
• Resolving scheduling conflicts in a timely and cost effective manner
• Managing employee schedules and accommodating special requests
• Provide guidance, and support of regional employees including assisting with recruitment, coordinating training, providing corrective and disciplinary support
• Support employees by ensuring that they understand client expectations when scheduled at new sites
• Proactively manage team members with a focus on employee engagement, satisfaction, and retention
• Work effectively with other departments, demonstrating strong administrative
• Maintain a solid understanding of Employment Standards and payroll practices, policies, and procedures
• Manage employee leaves and time off requests and plan effective staff backfill
• Be responsible for forecasting staffing needs and the associated budget impact, mitigate overtime spending
• Prepare, maintain, and distribute various reports both internally and externally
• Understand company file systems, operational equipment and uniform inventories
• Manage multiple simultaneous and competing priorities effectively and efficiently, within minimal supervision.
• Complete data entry of confidential information in a timely and accurate manner
• Follow-up with and act as a liaison with various individuals, both internally and externally, at all levels of the organization with the highest level of customer service
• Assistance with the onboarding process for field employees using an Applicant Tracking system (ATS)
• Provide support and coverage to other roles within in the organization
• Other administrative duties as required

Position Requirements:

• Minimum 3 Years of Security industry experience
• In office position
• Min 3-5 years of experience scheduling 100+ persons
• Valid BC Security Worker's License
• Valid Class 5 Drivers License
• Bachelor's Degree in business administration or equivalent preffered
• Minimum of 3-5 years experience in an operational environment; supervisory or management experience in the security industry an asset
• Possess sound judgement and decision-making skills, with a ‘hands on' approach to problem solving; strong conflict resolution skills required
• Remains calm under pressure and takes control of incidents
• Must have strong leadership, social interaction, and organizational skills; proven ability to build and maintain strong working relationships
• Possess strong knowledge of security procedures and scheduling
• Must work well under strict timelines and possess the ability to manage multiple simultaneous priorities
• Fluent in English. Bilingual or multilingual is an asset
• Be highly proficient in MS Office
• Ability to work within a scheduling database

Footprints Security is an equal opportunity employer and promotes an inclusive environment. We celebrate diversity and welcome applications from candidates of all backgrounds.