SOCIAL WELLBEING SUPPORT

Permanent - Full Time

$20.79/hour

At Community Support Connections, we wake up each morning energized about the difference we make in the lives of our clients; people who could be your parents, grandparents, friends, or neighbours.

Working with hundreds of amazing volunteers, donors, and community partners, we provide a wide range of community supports for older adults and people with different abilities to help them live at home with independence and dignity – something we all deserve. We are truly caring and client-centered, and are constantly innovating; looking for new and better ways to provide the best care and supports possible.

Passion and commitment permeate everything we do. Driven by our values, we treat our clients, volunteers, donors, and each other, with dignity and respect. We recognize that diversity is the foundation for understanding the needs of our stakeholders. We believe the best way to serve our clients and volunteers is to create an environment and culture that empowers our staff to be as productive and happy as possible.

That includes:

• Versatile work options including flexible hours or working from home
• Generous benefit days and group RRSPs
• Competitive health and dental benefits
• Access to our Employee and Family Assistance Plan
• On-site hot lunch options from our own kitchen
• Free parking

If what we do resonates with your core values then we want to hear from you!

The Role: The Social Wellbeing Support role contributes to the mission of Community Support Connections by being responsible for providing support for different programs under the Social Wellbeing service umbrella. They work collaboratively with the Community Connectors and community partners to plan and coordinate social well-being programs, facilitating support and education groups for caregivers, attending community events and speaking engagements, supporting agency engagement efforts and outreach to leverage and strengthen connections with community partners and provide service coordination to clients.

You:

• Are passionate about activity, engagement, well-being and making positive change in our community
• Are ready to take engagement, service delivery and social wellbeing to the next level
• Love meeting new people, celebrating individual and community strengths and connecting people to services
• Understand and believe that:
  • Belonging is critical to our health and well-being;
  • It can be difficult for clients to ask for and then find the help they need to live independently and with dignity - but that we can make it easier by meeting people where they are;
  • We all have challenges and strengths;
  • Coordinating services is relational rather than transactional;
  • Listening is essential;
  • Data and background work are essential to be effective with engagement and service delivery

• Love working as part of a dynamic, responsive and ever changing team
• Are ready for a challenging new opportunity.

The successful applicant will:

• Work collaboratively with:
  • All Community Support Connections teams to build and sustain our ability to meet current, emerging and future client needs;
  • Community partners to maximize service delivery opportunities, identify and address gaps in service;
  • Clients and caregivers to provide social wellbeing programs
• Engage and respond to current and potential clients by:
  • Facilitating telephone, virtual and in person programming including Friendly Visiting, Caregiver Support and Reassurance Calls;
  • Back up the Community connector role as needed
  • Community education and presentations
• Accurately record client information in a timely manner.

Education/Qualifications

• Diploma/degree/certificate in a related field and 2-3 months related professional experience or equivalent combination of education and experience
• Ability to speak languages other than English (especially Portuguese, Spanish, Serbian and/or Romanian) considered an asset.
• Experience working with older adults and/or people with diverse abilities
• Developed assessment skills
• Valid Driver's License and daily access to a reliable vehicle for business-related travel
• Current First Aid/CPR A Certificate

Working Hours & Environment

• Willing and able to work occasional evenings and weekends(community engagement)
• Extensive computer and telephone use
• Willing and able to work occasionally from a home office

If this role sounds like the opportunity you have been looking for to challenge yourself, we would love to hear from you!

Please submit resume and cover letter, clearly identifying the unique attributes you bring to the position by May 20,2024.

We are happy to accommodate the needs of qualified candidates in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you are contacted for an interview and anticipate needing accommodations for any part of the recruitment process, please do not hesitate to let us know how to best meet your needs.

Only those applicants selected for an interview will be contacted.

Check out communitysupportconnections.org to learn more about our programs and services! You can also find us on Facebook, Twitter and LinkedIn!

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• Day shift

Application deadline: 2024-05-20

Expected start date: 2023-06-10

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