Branch Manager

Branch Location: North Rustico, PE

Join Atlantic Canada's largest credit union, Provincial Credit Union and become part of a team committed to positively impacting our island communities. Provincial Credit Union is honored to be recognized as one of Canada's Top 100 Employers for 2024! This achievement reflects our commitment to maintaining a dynamic and supportive workplace. Our core values of People, Purpose, and Possibility guide our mission of providing sound financial advice, planning, and education to our members. We believe in empowering our employees to deliver and support quality member experiences and fostering engagement within our communities. Join us in making a difference as we lead the way in serving the financial needs of islanders.

What You'll Do:

• Manage the day-to-day operations of the branch, ensuring that all activities are conducted in compliance with credit union policies and procedures, and in accordance with all regulatory requirements
• Lead and supervise a team of staff members, providing guidance, training, and coaching as necessary to ensure optimal performance.
• Foster a member-focused culture within the branch, ensuring that all staff members are trained to provide exceptional service to credit union members.
• Develop and implement sales strategies to achieve branch targets and goals, including cross-selling and up-selling credit union products and services.
• Monitor and analyze branch performance metrics, identifying areas for improvement and taking corrective action as required.
• Collaborate with other credit union departments to ensure effective communication and coordination of activities.
• Ensure that all branch transactions and activities are conducted in accordance with all relevant legislation, regulations, and policies.
• Maintain a high level of knowledge of credit union products and services, as well as industry trends and best practices.
• Participate in community outreach and business development activities to promote the credit union and its services
  

What You Have:

Required Education and Experience

• High School diploma with at least seven years financial institution experience.
• Proven leadership experience with the ability to coach, delegate and foster a team environment.
  

Skills and Abilities

• Exceptional people management skills and possess a team building leadership style that is effective at motivating a team of financial sales and service professionals.
• Strong sales management skills in setting and monitoring sales and service activities, plans and pipelines.
  
• Effective communication skills and the ability to interact professionally with diverse stakeholders and external vendors.

• Proven diplomacy and capability in handling sensitive situations.

• Strong decision making, analytical, and problem-solving skills.

• Strong leadership skills and ability to coach, delegate and foster a team environment.
• Demonstrated proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Access), data systems, software applications and technology.
  

• Demonstrated knowledge of lending, investment, and partner relationships.
• Ability to see the big picture when providing solutions to the team and members.

What we offer:

• Outstanding Culture: Join an engaged and community-focused team that fosters a positive work environment.

• Market Competitive Compensation: Enjoy a competitive salary along with an annual bonus program.
• Generous Benefit Package: We provide a comprehensive benefits package, including a flexible health and dental plan, sick time, and a Defined Contribution Pension Plan and Group Retirement Saving Plan with up to 9% employer contribution.
• Work-Life Balance: Start with three weeks of vacation per year, supplemented by four personal days and two volunteer days.
• Professional Development: Take advantage of tuition reimbursement, training programs, and career progression opportunities.
• Employee Perks: Enjoy additional perks such as an annual fitness and clothing allowance, reduced rates on employee loans and mortgages, and no service fees on banking transactions.
• Salary range for this position: $73,503 - $86,474.

Join our team at Provincial Credit Union and enjoy a rewarding career with competitive compensation, comprehensive benefits, and a supportive work environment that values your growth and well-being.

Please note that all offers of employment are conditional upon the acceptance of an Individual Fidelity Bond Application which includes a criminal check and a credit check.

Closing date is May 20th, 2024.

Diversity and Inclusion:

Provincial Credit Union invites applications from all qualified individuals. Provincial Credit Union is committed to employment equity and diversity in the workplace, and welcome applicants from diverse backgrounds. Accommodation is available for applicants with disabilities throughout the recruitment process.