ABOUT US:Startec Refrigeration Service is focused on solving your field refrigeration and HVAC challenges and is one of the most trusted and respected names in commercial, and industrial refrigeration, and HVAC system installation and maintenance. We service cold storage, food processing and recreational ice facilities throughout Western Canada.BEHAVIORAL ASSESSMENT:All applicants must complete the Traits and Behaviors Assessment below when submitting their application. Please proceed using the link: https://app.traits.com/survey/a56e7669-2ba6-4573-83cd-800831da5362POSITION OVERVIEW:Startec Refrigeration Service is currently recruiting a Sales & Contracts Administrator to work at our Shepard Office location (9423 Shepard Rd SE, Calgary, AB, T2C 4R6). The Sales and Contracts Administrator is responsible for seamlessly facilitating sales operations and contract management. Reporting to the Director of Sales, the Sales & Contracts Administrator provides invaluable support to our sales team by managing leads, preparing sales materials, maintaining accurate customer records, and addressing sales inquiries, Simultaneously, the Sales & Contracts Administrator is involved in meticulously overseeing our contract lifecycle, maintaining accuracy within each individual contract, ensuring compliance with company policies, , optimizing document organization, and coordinating all work and timelines with the operations teams.. The Sales and Contracts Administrator contributes to the Startec Refrigeration Service's success by driving sales efficiency, maintaining robust customer relationships, and upholding rigorous contract management standards, ultimately playing a vital role in the overall success and integrity of the Startec Refrigeration Service's sales and contractual operations.KEY PERFORMANCE INDICATORS (KPI):SALES SUPPORT (Weighting 30%)Lead Management

• Collaborate with sales to identify leads and prospects.
• Assist in lead research and data collection.
• Input and maintain lead data in CRM.
• Track lead progress in the sales pipeline.
• Create compelling sales materials tailored to clients.
• Prepare and maintain sales reports.

Customer Relations

• Handle customer inquiries and concerns.
• Maintain accurate customer profiles.

DATA ANALYSIS (Weighting 60%)Contracts Management

• Maintained organized contract records.
• Ensure contract compliance and accuracy.
• Participate in contract negotiations.
• Monitor contract expiration and renewal.
• Conduct thorough contract reviews.

Data Management

• Analyze data for insights and recommendations.
• Implement improvements based on data.
• Generate routine sales and contract reports.

Operations and Compliance

• Manage CRM usage and training for the sales team.

ADMINISTRATIVE SUPPORT (Weighting 10%)Sales Administration

• Coordinate meetings and events.

QUALIFICATIONS:

• Bachelor's degree in business administration, finance, or a related field, is considered an asset.
• Proven experience in sales support, contract administration, or a similar role.
• Familiarity with CRM software and contract management tools (e.g., Microsoft Dynamics 365)
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal abilities.
• Understanding of sales processes and contract law
• Knowledge of relevant industry regulations and compliance requirements.

We offer competitive wages, training, flexible, dynamic, and exciting work environment.

We thank you for your application and interest in our organization. Only those candidates selected for an interview will be contacted.

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