Summary

The Fill Crew Associate is a member of the Logistics Fill Team and has a key role in ensuring that products are transported from the warehouse to the sales floor in an efficient manner. This position includes a lot of lifting and carrying.

Responsibilities and Tasks

Customer Service

• • Maintains housekeeping disciplines in the warehouse and salesfloor in order to facilitate location of products by all staff.
• • Responds to and handles customer and staff inquiries, requests, and concerns in a timely manner.
• • Locates products in the warehouse.
• • Guides customer to the location of requested items.

Operations

• • Operates computer and scanning devices for tracking inventory and enters all relevant coding in Canadian Tire systems.
• • Keeps up to date with in-store promotions, in-store deals and product locations.
• • Stocks shelves and merchandise display areas neatly with correct merchandise.
• • Secures heavy display items.
• • Maintains inventory accuracy and identifies/reports low stock levels (e.g., hole check and bin cap analysis).
• • Maintains merchandise on the retail floor and ensures that retail basics are executed efficiently (labeling, product facing, cleaning aisles and display areas etc.).
• • Ensures that product and overstock is placed in the appropriate locations.
• • Removes stock belonging to a different location and replaces damaged or expired items when necessary.
• • Reports stolen and damaged goods to Management.
• • Assists in pricing and verifying price labels as needed.
• • Assists in organizing warehouse as needed.
• • Readily disposes of shipping boxes, trash, etc.
• • Completes necessary paperwork on a daily basis.
• • Complies with company, store, department, and warehouse policies.
• • Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.
• • Uses professional language and maintains a professional appearance (e.g., uniform, hygiene, grooming and name tag) when interacting with others.
• • Completes other tasks, as required.

Requirements

• • Ability to follow direction and coaching.
• • Basic math and computer skills.
• • Aptitude with computer technology / locating systems.
• • Aptitude for online learning.
• • Ability to work in other areas of the store is an asset.