DATE: May 3rd, 2024
LOCATION: Toronto, ON – Project Management Team
COMPENSATION: $79,230 - $93,039 Annually Prorated

LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario's largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient.
To help fulfill its mission, LOFT is hiring a Project Manager.
Job Summary
As part of the Project Management team, you will focus on implementing and integrating new systems and services, quality improvement and strategic initiatives. You will manage a wide range of activities designed to implement, research, pilot, document, measure and establish best practices which improve client outcomes, system integration, and benefit communities. This position holds a leadership support role on projects and contributes to the achievement of the overall goals and objectives of LOFT's services. Strong project management, interpersonal and relationship building skills are central to the position.
What You Will Do

• Plan, design, implement and evaluate key projects identified to achieve organizational priorities and quality improvement.
• Participate in technology implementation projects to effectively deliver and implement solutions, ensuring ongoing sustainability.
• Apply project management principles to facilitate the introduction of new services or evolution of existing services to ensure well-coordinated execution with quality assurance.
• Create project charters, work plans, key performance indicators and more using LOFT templates.
• Work closely with cross-functional internal and external stakeholders to define project specific vision, goals, objectives, business, and technical requirements.
• Manage stakeholders across various functional areas, providing project leads, sponsor, and stakeholders with status updates, feedback and appropriate reporting.
• Manage the execution of project activities including timelines, risk management and an inclusive project team approach.
• Conduct follow-ups with project contributors, organize meetings, and maintain shared information tools.
• Produce comprehensive communication materials such as PowerPoint presentations or briefing notes.

What You Bring
Must Haves

• 4+ years of demonstrated project management experience, including experience with change management, stakeholder engagement, and communication.
• Strong skills in the areas of software implementation and process improvement.
• Demonstrated ability to own, and proactively drive projects independently.
• Demonstrated ability to foster positive relations and work with a broad range of people and service providers.
• Highly effective oral and written communication skills.
• Strong computer skills in Word, Excel and PowerPoint.
• Ability to exercise good judgment, flexibility, creativity and sensitivity in response to changing situations and needs.
• Sensitive to working with people of diverse cultural, age and economic backgrounds and marginalized individuals with an understanding of cultural competency and framework

Nice-to-Haves

• Post-secondary degree in Health Administration or related field is an asset.
• Project Management Professional (PMP) certification is an asset.
• Understanding of cultural competency and anti-oppression framework
• Reflective of a multi-barriered group, as serviced by the program, a strong asset.

What We Offer

• A comprehensive compensation and benefits package, including medical, dental, vision, life insurance, and long-term disability
• Defined Benefits Pensions Plan
• 24/7 Employee Assistance Program
• E-learning program available all year round
• Starting vacation time above minimum standard,
• Additional paid personal and paid sick days
• Professional development budget available to help you nurture and shape your career
• Corporate Gym membership rate with GoodLife Fitness
• Access to Perkopolis, a comprehensive corporate discount program
• Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion
• Tuition reimbursement program
• Maternity-leave top up program

Our Commitment to Diversity and Inclusion
LOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT's vision is that together, we can all live successfully in our community. Our client population reflects Ontario's diverse community and it is LOFT's goal to build a workforce who also reflects that diversity. LOFT believes there are many ways to develop skills and build experience and expertise. So even if you don't “tick all the boxes” but think you'd thrive in this role, you are encouraged to apply.
Note: All LOFT employees are required to be COVID-19 vaccinated as a condition of hire in accordance with LOFT's Vaccination Policy; unless they are employed in or work regularly with staff who are employed in, non-client facing roles.
Note: A satisfactory vulnerable sector check (VSC) is also required.
CLOSING DATE: May 17th, 2024

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LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting [email protected] or (416) 979-1994.

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