HR Generalist

Location: Ottawa & Surrounding, or Greater Toronto Region

Department: Human Resources

Reports to: Senior Director, People & Culture

JOB PURPOSE

The Human Resources Generalist is a multifaceted role with a primary focus on recruitment activities while also providing support in employee relations and general HR functions. This position plays a critical role in attracting top talent, managing the recruitment process, and fostering positive employee relations within Netagen.

PRIMARY RESPONSIBILITIES

• Recruitment and Talent Acquisition
  • Lead the full-cycle recruitment process for technical and non-technical positions, including sourcing, screening, interviewing, and offer negotiations.
  • Collaborate with hiring managers to understand staffing needs, develop job descriptions, and create recruitment strategies.
  • Utilizing various recruitment channels, including job board, social media, professional networks, and employee referrals to attract a diverse pool of qualified candidates.
  • Ensure a positive candidate experience throughout the recruitment process.
  • Conducting thorough market research to stay updated on industry trends and competitor hiring strategies.
  • Building and maintaining a strong talent pool of professionals for future opportunities.

• HR Administration and Compliance
  • Assist with HR administrative tasks, including maintaining employee records, updating HRIS system, and preparing reports.
  • Ensure compliance with relevant employment laws, regulations, and company policies.
  • Support HR initiatives and projects such as performance management, employee engagement, and diversity and inclusion efforts.
  • Assist in the development and implementation of policies and procedures.

• Onboarding and Offboarding
  • Coordinate new hire onboarding process, including orientation sessions and paperwork completion.
  • Conduct exit interviews and analyze feedback to identify trends for improvement.

• Training and Development
  • Collaborate with managers to identify training needs and coordinate employee development initiatives.
  • Collaborate with internal departments and Vendor Partner team's to track and maintain industry specific certifications, ensuring required certifications are completed and maintained.
  • Assist in the design and delivery of training programs on topic such as diversity awareness, conflict resolution, and performance management.

SKILLS & EXPERIENCE REQUIRED

Education

• Bachelor's degree or diploma in Human Resources, Business, or related field.

Experience

• 3-5 years of recruitment experience.
• Proven experience in technical recruiting preferably in the technology industry.
• Experience in volume recruitment, potentially recruiting up 5 or more positions at one time.
• Knowledge of employee relations principles, practices, and applicable laws.

Soft Skills/Other

• Excellent interpersonal and communication skills, with the ability to build rapport and resolve conflicts.
• Fluently bilingual in English and French, both written and oral.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Knowledge of legal and compliance issues related to recruitment.
• Strong sourcing and networking abilities
• Excellent interviewing and assessment skills
• Problem-solving and critical thinking capabilities
• Adaptability and resilience in a dynamic hiring landscape.
• Strong attention to detail and data-driven decision-making.

We are looking for candidates that are serious about their careers and hold a high level of enthusiasm for building a strong successful company, as we do.

ABOUT NETAGEN

Since 2001, evolving from Combat Networks, Netagen has been leading the industry with a unique personalized approach to communication solutions, empowering Businesses and Governments to meet their goals and stay connected to things that matter the most.

INTERESTED?

At Netagen, we believe people are our strength. Our success stems from our ability to attract and retain the best people who deliver a high level of performance and skill. If you are looking for an opportunity to join an established, successful, and growing company, Netagen is the place for you.

We thank all applicants in advance for your interest in this position, however; only candidates selected for an interview will be contacted.

Netagen is committed to fostering a diverse and inclusive workplace. We welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.