The Retail Marketing and Operations Co-ordinator position reports to the Marketing Manager and is responsible for many important and time-sensitive facets of the business. This role is project focused in a fast-paced computerized environment.

CUSTOMER SERVICE

- Point of Contact for Vendor Management for Nicholby's stores

- Responsible for communication to all stakeholders on convenience operational matters

- Onboard new retailers into Nicholby's CRM system and coordinate vendor service sign ups in timely manner

- Manage retailer and sales rep Incentive tracking and payout

- Implementation and compliance of all vendor contractual obligations

MARKETING:

- Assist Marketing Manager in:

- Maintaining/up-dating Marketing Calendar for Convenience features

- Promotion planning as requested/required

- Designing and distribution of marketing materials

-Poster /transparency signage allocation

- Attend all relevant meetings with vendors as required/requested

PROJECT COORDINATOR

- Implement and execute projects in a timely manner

- Procure any products/tools needed to complete a project

- Create Manuals/Guides for specific projects

REPORTING

- Preparation of ranking reports for vendors/manufacturers

- Preparation of Monthly, Quarterly and Yearly analysis reports for convenience promos

- Preparation of Weekly summaries and Quarterly analysis reports for Vendor services

- Present and report accurate and timely historical retailer and vendor information to Finance, ensuring that they meet the required standards

STORE MANAGEMENT

- Prepares daily sales checks

- Processes and tracks store purchase orders to vendors

- Processes inventory adjustment requests and new product listings and pricing

OTHER

- Report using MicroSoft CRM, MicroSoft Business Central, Dynamics NAV SQL and Power BI platforms or similar

- Experience with Canva and Photoshop an asset

- Coordination, new vendor in POS system/Finance