About BriteCore

BriteCore is a leading cloud-native core insurance software platform for Property & Casualty Insurers. Our software unlocks business growth, delivers greater productivity, and provides an intuitive customer experience to a large and rapidly modernizing industry. With the BriteCore Software Platform, insurers easily administer policies, manage billing and claims, rapidly configure new products, and access detailed reporting and analytics in an all-in-one core system, including agent and policyholder portals.

Trusted by over 90 insurers across North America, BriteCore's award-winning policy administration solution enables midsize Carriers and MGAs to efficiently manage their insurance operations and effectively compete with the largest insurers. We love great technology and insurance and it shows in every aspect of our solution.

This is a fully remote based role, however candidates must be located within driving distance of the Toronto, Canada metro area. Note: this is a long-term Independent Contractor position.

Summary

The Solutions Architect is an expert enterprise Python, SQL, and AWS backend engineer who is responsible for partnering with BriteCore's Insurance Policy Administration customers to address their most complex challenges. If you are a hands-on backend enterprise software architect, have a strong development background, are self-motivated, and enjoy delighting customers, then BriteCore is the place for you to excel in your career.

What you'll do

• Design and implement highly scalable and reliable B2B enterprise integrations
• Work with customers and Product Management to design enhancements, write epics/stories, and then code those enhancements
• Design and implement reporting solutions in a regulated environment
• Provide enterprise ISV level support to large-scale customers
• Develop a deep knowledge base in Mutual P&C Insurance best practices and work processes
• Host regular meetings with the executive engineering teams at our largest customers
• Provide Enterprise ISV (Independent Software Vendor) Level Support to BriteCore Customers building their own customizations to the platform
• Work with the customer's development leaders to re-architect and optimize our Python monolith to support customer innovations and explosive growth to ensure performance, stability and expandability
• Optimize, automate, and support our legacy monthly data delivery and reporting solution, and replace the Python/Panda based technology with SQL and Quicksite datasets and analytics
• Work with DevOps to define appropriate DataDog monitoring to ensure 99.99% uptime and forecast needed horizontal and vertical scaling and coding optimizations needed to ensure that our fast growing customers continue to receive the performance and stability needed to run their business
• Work with the customer's technical teams to leverage this DataDog error, performance and RUM monitoring to quickly identify and resolve critical coding and configuration issues

What you'll bring

• Computer Science, technical degree, or equivalent practical experience with a solid understanding of programming concepts
• 7+ years experience coding in Python in an enterprise SaaS environment
• 3+ years of experience with leading a 5+ member software engineering team
• Well versed and comfortable with a linux operating environment, including application debugging, monitoring, and maintenance
• Expert level knowledge of:
  • MySQL or other SQL Database
  • Database and query optimization
  • Application Performance Tuning
  • Cloud Application Design and Delivery
• AWS Technologies
  • EC2, ECS and Lambda & API Gateway
  • Amazon S3 - Files and Vendor integrations
  • CloudWatch - writing queries
  • Step Functions
• 3+ years of experience with B2B integrations at scale
• Excellent verbal and written communication skills
• Scrappy, comfortable working in a fast-paced startup environment and learning as you go

Bonus points

• 3+ years of experience working with RIA Technologies and Patterns, such as VUE, jQuery, react.js and Knockout JS
• Familiar with Jinja code, code templates
• Experience with using DataDog to tune applications and identify issues
• Experience working in the insurance space is highly desirable

Life at BriteCore

We take pride in our dynamic, diverse team, unified by shared values of community, integrity, grit and impact. We love what we do and the people we do it with, which is why we welcome every individual, provide them with equal opportunity irrespective of their race, color, national origin, religion, age, gender identity, sexual orientation, veteran, disability or any other legally protected rights that one has.