The story of STARS begins over 35 years ago, it's impossible to share with you all the amazing work that goes on each day and to tell you about the incredible people that work here. STARS Vigilant Services is our fee for service program helps to fund our not-for-profit vision of providing critical care, anywhere. We're searching for an Account Executive who is passionate about selling these services which help fund our not-for-profit mission. Watch the video below to learn more about the STARS Vigilant suite of services.
What is STARS Vigilant? - YouTube
Is this challenge for you?
The Sales Coordinator reports directly to the Director, Business Development & Sales and contributes to the STARS Vigilant corporate objectives by supporting the sales team with administrative and customer service-related tasks. This role requires outstanding organization and customer service skills. The successful candidate will exhibit proficiency in time management and multi-tasking and will possess a passion for contributing to the sales process, which aids in funding our not-for-profit mission.
Do you have what it takes?
Key Responsibilities

• Assist the sales team with day-to -day administrative tasks including coordinating meetings and preparing sales documents and presentations;
• Communicate with potential clients via phone and email to address inquiries and arrange meetings with our account executive;
• Ensure sales inquiries and leads received through general email are appropriately vetted and promptly delivered to the sales team;
• Assist in coordination of onboarding and off boarding of strategic accounts;
• Collaborate with internal stakeholders including operations and finance to support our revenue growth objectives;
• Maintain accurate records of all sales activities using CRM software;
• Assist the customer success specialist with renewal of client contracts;
• Compile sales data to generate reports on sales performance, trends, and customer preferences;
• Assist with client relationship management duties including tracking contract expiry date and maintaining updated B2B contact lists;
• Assist in the planning and execution of sales events, trade shows and other promotional activities;
• Strong attention to detail;
• Exceptional communication and customer service skills;
• Ability to work independently as well as part of a team.

Who are you?
You will be a detail oriented, customer service focused individual with strong organizational and time management skills: In addition, you bring:

• 2 – 3 years of professional experience related to sales coordinator, customer service or administrative support roles;
• 2 years of post-secondary education in Business Administration or related field;
• Intermediate level knowledge of CRM (preference given to those who have experience with Salesforce);
• High proficiency in MS office, including Word, Excel, and PowerPoint;
• An understanding of the principles, methods, and strategies used for promoting and selling services would be considered an asset.

What we offer!
We offer a competitive salary based on education and experience, as well as excellent organization-paid health and dental benefits, free parking and so much more. More importantly you will be a key member of the STARS organization and a link in our ability to execute our mission of saving lives safely within the chain of survival.
If you are the person we are looking for and would like to make a difference with your career, please make sure to apply by closing date: May 15, 2024.

By clicking "submit", you provide Shock Trauma Air Rescue Service (STARS) consent to collect, use and disclose your personal information for the purpose of evaluating, establishing and/or managing an employment relationship with you. You acknowledge that your personal information may be transferred outside Canada, and may be accessible to law enforcement and national security authorities outside Canada. If you have questions about this consent, or wish to obtain further details about STARS' privacy practices, please contact our privacy officer at [email protected] or review our privacy policy at https://stars.ca/privacy-policy/ .

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