Job DescriptionJob Description:Salary: $157,269 - $191,162 Director, Library Services / Chief Executive Officer (Job ID # 2024.81) Department: Georgina Public Library Division: Library Location: Keswick Branch, Discovery Branch, Peter Gzowski (Sutton) Branch, Pefferlaw Branch Status: Permanent Full Time Number of Positions: 1 Annual Salary: $157,269 - $191,162 Car Allowance: $6,500 Date Posted: April 29, 2024 Date Closing: May 26, 2024 Our Mission: A shared path of growth, discovery, and connection. Come work with us! Employment with Georgina Public Library offers an opportunity to make a positive difference in the growth of our community. We are a progressive, forward-thinking organization that is focused on continuous discovery, improvement, innovation, and providing exceptional customer service. We offer a collaborative team environment, the opportunity to connect with stakeholders, staff, a vibrant community, and an excellent place to take charge of your career. Position Purpose: Reporting to the Library Board, the Director of Library Services/CEO is responsible for directing library operations, financial management, and the efficient administration of library services of all Georgina library branches. This includes the review, analysis, and recommendations and/or approval of library policies, procedures, programs, and outreach services to meet the needs of our community, while fostering sound community relations. The Director of Library Services/CEO is responsible for assessing the service requirements of the community and advancing the Library's strategic direction in a manner that reflects our mission, vision, and values, in accordance with the statutory requirements of the Public Libraries Act (R.S.O. 1990, Chapter P.44, Section 15 (2)). The Director of Library Services/CEO works closely with the Town of Georgina and is a member of the Town's Senior Management Team. Qualifications:Master of Library & Information Science (MLIS) from an ALA accredited university program.Minimum of 6 years of progressive management experience within a similar-sized public library is preferred. Previous experience with budget development and management. How to apply: Qualified applicants are invited to submit a resume and cover letter, identifying the Job Title and Job ID#. Please apply by visiting the www.georgina.ca/careers no later than 11:59 pm on the closing date. The assessment process may include a practical test and/or interview. Committed to diversity and a barrier-free environment: The Town of Georgina is an equal opportunity employer and we will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Office to ensure your accessibility needs are accommodated. We thank all candidates for their interest, however only those being considered will be contacted. Title: Director of Library Services/CEO Position #: NU33 Department: Library Division: Library Date Created: October 2008 Revision Date: October 2021 Reports To: Georgina Public Library Board Job Grade: 11 Direct Reports: Executive Assistant; Manager of Library Customer Experience; Manager of Library Collections; Manager of Library eServices; Manager of Community Engagement Indirect Reports: Library staff Employee Group: Management (CUPE 905.03 CUPE 905.13; GPFFA; Non-Union; Management; Seasonal; Sessional; Temporary; Student) Position Summary: Reporting to the Library Board, the Director of Library Services/CEO is responsible for directing library operations, financial management, and the efficient administration of library services of all Georgina library branches. This includes the review, analysis, and recommendations and/or approval of library policies, procedures, programs, and outreach services to meet the needs of our community, while fostering sound community relations. The Director of Library Services/CEO is responsible for assessing the service requirements of the community and advancing the library's strategic direction in a manner that reflects our mission, vision, and values, in accordance with the statutory requirements of the Public Libraries Act (R.S.O. 1990, Chapter P.44, Section 15 (2)). The Director of Library Services/CEO works closely with the Town of Georgina and is a member of the Town's Senior Management Team. Responsibilities: Board Engagement & Development:Respects the Library Board as the legal employer and the legitimate authority and decision-making body on all governance issues and understands the principles of good governance.Facilitates the regular flow of communication between the CEO, the Board, and the municipality.Prepares Board meeting agendas for approval by Library Board Chair.Researches and prepares reports with recommendations for the Library Board and provides timely and pertinent information to support the Board's decision-making.Develops policies for consideration of the Board, implements approved policies, and deals with any matter resulting from these policies, reporting to the Board through regular reporting processes.Determines and submits materials for agendas and attends Board and committee meetings.Ensures active marketing and public relations of the Library and acts as a public spokesperson on behalf of the Library Board, as required. Facilitates Board effectiveness through orientation, education, and succession planning.Ensures that the Board is protected and advised with respect to its liabilities.Serves as signing officer for the Board. Budget & Finance:Prepares the annual library operating budget (approximately $3.35 million), capital budget, and the 10-year capital forecast, in alignment with the library's strategic and master plans.Presents to the Board Finance Committee for recommendation to the Library Board, and then to Town Council for final approval of the annual Library Grant. Completes the Annual Survey of Public Libraries and fulfills all other requirements to receive funding from the Ministry responsible for Public Libraries, including the Public Libraries Operating Grant and special grants as they arise.Monitors and administers approved Library budget and authorizes payment of accounts.Researches, prepares, and compiles various reports, manuals, statistics, and correspondence, including regular operating budget updates to the Board.Monitors and reports on budget variances and takes necessary measures to minimize their impact on the overall budget.Conducts short, medium, and long-range fiscal planning including financial analysis to identify costs, risks, and alternatives, including cost-reduction and value enhancements.Monitors the progress of contracts for library materials and services as well as economic trends and other fiscal issues for potential impact on the library.Assesses needs and develops plans for capital improvement projects, involving municipal staff as appropriate.Participates in updates to Development Charges studies as it relates to libraries, in conjunction with municipal finance staff. Municipal Relations:Cultivates strong working relationships with Town of Georgina staff, including those responsible for Finance, Human Resources, Information Technology, and Facilities management.Participates in the municipality's strategic and master planning processes, ensuring the library's future needs are understood and maintains ongoing communication about the library's planning process and evolving goals and needs.Works with the Facilities Division to maintain existing facilities and contribute to the design of new facilities, ensuring they meet legislated requirements and the needs of the community.Presents to Council to educate and inform on the role of the library within the community.In conjunction with the Library Board, maintains positive relationships with members of Town Council.Informs and invites Council to participate in library events and opportunities to better understand the ways in which the library makes a difference in the community. Organizational Leadership:Directs the implementation of the mission, vision, and values of the library and evaluates and strives to ensure they and the strategic plan remain relevant, recommending revisions as necessary. Builds trust and trusting relationships with staff at every level of the organization; recognizes the strengths of individual staff, and motivates staff to strive for excellence.Establishes an annual work plan, complete with key performance indicators, consistent with the strategic plan.Cultivates relationships with media representatives, community leaders, and decision makers.Engages individuals, groups, and community organizations in conversations that help shape the library and ensure that the library is meeting the community's evolving needs.Raises the library's visibility in the province by getting involved in provincial initiatives.Develops an awareness of Ontario's innovative libraries and influential leaders, as well as those beyond Ontario. Personnel Management:Supervises, oversees, and/or directs the activities of library staff including training and development, staff scheduling, orientation, hiring, promotion, transfer, discipline and termination decisions and recommendations.Promotes effective labour relations and maintains a productive working relationship with employees and the union; participates in union negotiations and administers the collective agreement between the Union and the Board.Communicates clearly and regularly with staff about library, government, or major community changes that may affect them.Promotes teamwork among staff and promotes team-building practices.Provides regular and constructive feedback on performance; recognizes staff achievements, and provides individualized support to staff, recognizing that the needs of individuals vary; conducts performance evaluation reviews to include Occupational Health and Safety performance.Takes timely and consistent corrective/disciplinary action when appropriate.Employs effective strategies to manage organizational politics, conflict, and difficult co-worker behaviours.Fosters a safe and inclusive environment with a positive and supportive culture. Strategic Planning:Leads the development of a strategic plan that articulates a vision of success and establishes strategic directions to achieve the vision. Performs ongoing evaluation to gauge the success of the strategic plan and modifies and redesigns processes as needed.Promotes and implements the mission statement, goals, objectives, and activities that reflect analysis of community needs.Ensures that long-term goals and objectives align with daily decisions and operations.Develops and implements an operational strategy and work plan based on the library's strategic and master plans.Communicates to management, Board, staff, and the community on progress in meeting strategic priorities.Seeks innovative advances in public library service from other libraries and applies ideas for service innovation from other sectors and industries.Challenges the status quo in order to improve service. Customer Service / Collaboration / Community Relations:Oversees the organization of the library's collections and work areas to appeal to users and meet their needs; creates a positive and welcoming environment and provides equitable access by removing barriers and creating an environment that encourages all residents to use the services of the library.Anticipates and maintains awareness of users' needs and wants through regular, informal interactions, observations, user surveys, complaint logs etc. and analyzes input from users, evaluates the effectiveness of current services, and implements service improvements and adjustments to practices and procedures as necessary.Conducts regular onsite visits to departments and branch locations. Tours the branches and work areas regularly, speaking with staff and customers.Treats users in a welcoming, professional manner, and provides other staff with a model of positive customer service; uses effective training strategies to teach staff good customer skills and techniques.Represents Georgina Public Library on provincial, regional, municipal, and community committees and associations for the benefit of the institution, and to develop the standards of the profession, including the Ontario Library Service (OLS), the Ministry responsible for libraries, the Administrators of Medium-sized Public Libraries of Ontario (AMPLO), the Federation of Ontario Public Libraries (FOPL), and the Ontario Library Consortium (OLC). Raises the library's visibility by having a library presence at community events, participating in community initiatives, and seeking public speaking opportunities as a means of educating the community about the library; promoting programs and services, and highlighting key community outcomes that address community challenges and priorities.Oversees the development and maintenance of materials collections to meet the objectives of the Library Board and the needs of the community.Responds to enquiries and/or resolves complaints from the general public, staff, and members of Council / Library Board, and liaises with School Board personnel, service groups, special interest groups, and/or various agencies, taking all concerns and complaints seriously, and addressing them thoroughly.Ensures that high-quality customer service is delivered consistently, whether in person or electronically. Project Management:Selects team members strategically to build a diverse set of skills and abilities.Aligns projects with the vision and direction of the organization.Collaborates with project teams to develop a workplan with tasks, timeframes, milestones, resources, and realistic deadlines.Communicates with management and other stakeholders regarding progress and obstacles to achieving project success.Monitors and evaluates projects and uses the results for project improvement, learning from project failures and successes.Engages contractors, consultants, and/or external resources as required; prepares purchasing documents, evaluates bids; monitors work, and administers the agreements in accordance with Library policies/procedures. Staff Training & Development:Establishes strategies, initiatives, and resources to sustain a learning environment that is pervasive throughout the library; cultivates a culture that enables both formal and informal learning processes; and fosters staff growth and opportunity through mentoring, coaching, shadowing, and experimenting.Assesses staff skills using competencies and other methods to identify training needs and works with staff to create individualized development plans.Pursues a commitment to self-directed learning; actively seeking personal and professional growth through continuing education; pursues new information and ideas in order to stay current.