Bylands Garden Centre is a premier plant and gardening destination in the Okanagan Valley. Family-owned and operated, for over 60 years, we offer one of the most diverse and complete mixes of hardy plants available in any garden store. Additionally, we have a comprehensive range of garden products and accessories.
Our Culture of Excellence supports our Vision (Inspiring Lives – Enhancing Our Community). We have enthusiasm for what we do; focusing on collaboration, planning, accountability, and follow-through. Our Values are: Service & quality-driven, Teamwork, Integrity, Community, Have fun (STICH). This Culture results in an enjoyable experience for both our team members and our customers.
This is a seasonal position earning $16.75 - 18/hr (depending on experience). Openings are available at the West Kelowna location and the new Kelowna location on KLO!
Job DescriptionJoin our dynamic team and a thriving retail environment! Our Nursery Yard team provides excellent customer service to customers shopping for annuals, perennials, and nursery plants like trees, shrubs, and fruiting plants.
Your responsibilities will include:
Exceptional Customer Service: Delight our customers with expert advice and personalized guidance to help them make the perfect choices for their gardening needs.
Plant Care and Maintenance: Be the guardian of our greenery! You'll ensure our plants thrive by meticulously tending to their needs and creating captivating displays that inspire our customers.
Hands-On Plant Production: Dive into the heart of our operation as you assist in the unloading and restocking of plants, ensuring our inventory is always fresh and abundant.
Product Expertise: Become a trusted advisor as you recommend and cross-sell premium products, including fertilizers, soil, and specialized gardening solutions, to enhance our customers' gardening experience.
Problem Solving and Support: Rise to the challenge of resolving customer concerns with empathy and efficiency, providing comprehensive solutions and valuable information to ensure their satisfaction.
Workspace Pride: Take ownership of maintaining clean, organized, and inviting work areas, reflecting our commitment to excellence in every aspect of our operation.
Experience / Education: Amateur gardeners, experienced and master gardeners, passionate plant people, and those looking to learn more about gardening are encouraged to apply!
Competencies:
- Customer Service oriented
- Adaptability (includes handling high-pressure)
- Gardening Enthusiasm
- Sense of Urgency
Additional Information
You'll experience a diverse and engaging work environment - be prepared for physical exertion, including lifting up to 20 lbs, squatting, bending, and extended periods of walking/standing. Embrace the excitement of our fast-paced spring shipping season, where adaptability to increased workloads and flexible hours is key!
We are a growing company so there are opportunities for increases and promotions based on qualifications and performance on the job. We offer a comprehensive benefit plan including Extended Health and Dental, along with a Pension retirement savings plan - part of which Bylands matches!