Job Title: Business AnalystJob ID: BJ99812275Location: Burnaby, BCOverview:Our client is seeking a Business Analyst I who will manage existing and future Air Quality, Liquid Waste and Solid Waste Bylaw software applications (custom and vendor), which includes tracking the development of new bylaws and bylaw amendments, developing priorities, scheduling and submitting IT work requests and support officer in the use of implemented solutions – troubleshooting issues, managing user accounts (new and existing), “how to” assistance, tracking requested improvements. They are looking for an experienced IT professional who has a keen interest in helping protect the environment as well as the health and safety of workers and the public. You have the ability to deliver against pre-set deadlines, able to work with senior management facilitating meetings and provide IT information to them they need to know. What you will be doing:

• Assesses business plans or coordinates business systems planning, in client departments; provides advice regarding the organization's technologies; identifies priorities, resource requirements and opportunities for application of technologies; gathers and analyzes data; documents current and alternative business processes using CASE tools.
• Acts as project manager regarding the development of information systems and implementation of technology; conducts fit/gap analysis; defines workflows and functional and system specifications; prepares project schedules and deadlines; documents requirements, prepares business cases, conducts feasibility studies, and analyzes cost effectiveness; prepares requests for proposals, selects suppliers and monitors post-implementation system performance.
• Acts as a liaison between client departments and contractors; communicates with software vendors regarding enterprise software updates; coordinates with technical staff to implement approved changes in enterprise systems; collects and creates business requirement documents; translates business requirements into technical specifications and configuration requirements; tracks and follows up on requests and product deficiencies; assists in the resolution of service problems and issues; participates in the development of disaster recovery plans.
• Leads and participates in User Acceptance Testing; coordinates releases of new versions, communicates enhancements to users; provides easy to understand supporting documentation to users; develops and implements training programs for various user departments in the use of new or revised systems.
• Supports implemented solutions by managing user accounts, trouble-shooting issues, configuring, tracking requested improvements and providing “how-to” assistance.
• Prepares reports and makes presentations related to the work performed; conducts product and market research to maintain up-to-date knowledge of developments in the information technology industry.
• Performs related duties as required.

What you must have:

• University graduation at the Bachelor's level in computer sciences, business or engineering plus sound related experience in business systems analysis; or an equivalent combination of training and experience.
• A minimum of five years of related experienced considered an asset.
• Certification from the International Institute of Business Analysis considered an asset.
• Recent experience working in an agile environment and experience working on custom development projects considered an asset.
• Considerable knowledge of problem definition and analysis related to business processes and systems planning.
• Considerable knowledge of the principles and practices of administrative management and project management.
• Considerable knowledge of information technology components, processes and developments.
• Considerable knowledge of the functions of departments served and their requirements in information technology.
• Considerable knowledge of departmental policies and procedures.
• Ability to document, analyze and assess a variety of information, identify priorities and resources and propose alternative business processes.
• Ability to act as project manager regarding the development and implementation of systems.
• Ability to establish and maintain effective working relationships with a variety of internal contacts and to provide advice and assistance on matters related to the work.
• Ability to communicate effectively orally and in writing and to present proposals in non-technical language.
• Ability to perform assigned duties under minimum supervision

For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.comBy applying to TEEMA on any job portal implies you are entering into a business relationship with us and therefore grants TEEMA consent to send you further job updates or industry and company-related information.