Case Counsellor

Case Counsellor

SP3 Social Services Worker 3

Regular/full-time

Department of Families

Regional Social Services Northern, Community Services and Supports

Portage la Prairie MB

Advertisement Number: 45758

Salary(s): SP3 $60,011.00 - $79,189.00 per year

Closing Date: November 5, 2026

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

This is a preference competition. All applicants are encouraged to apply, however first consideration for this competition will be given to Indigenous people. Applicants are requested to self-declare at the time of application.

An eligibility list may be created for similar positions and will remain in effect for 6 months.

The Department of Families is seeking a qualified candidate to fill a Case Counsellor position in Portage la Prairie.
To be considered for this competition you must submit an application form and resume. See below for further instructions.
Click here to access the application form.

Duties:
Who you are:

• You have strong interpersonal communication skills, and you interact with people with dignity, respect, objectivity and the desire to actively listen and learn.
• You are a great listener, you can articulate clearly and you understand the importance of looking beyond what is at the surface, and you can maintain flexibility in your approach and planning with participants and their families.
• You are open to collaborating with your co-workers and others to better meet the needs of your participants. You are also adaptable to changes in workload, policies and procedures.
• You are comfortable with technology, using multiple computer and business programs.

What we offer:

• A career in a helping and caring profession with the ability to make a profound and lasting impact in the lives of people.
• A positive work environment where you can build successful and long-lasting professional relationships with co-workers who will share their knowledge and expertise with you.
• Every day is different with variety in tasks and challenges.
• Training from orientation to on-going professional development within EIA that will give you the tools you need to be successful.

The EIA program is a program of last resort that provides financial and other assistance to eligible Manitobans who have no other way to support themselves or their families. The program works with persons living with disabilities to meet their specialized needs and ensure inclusion in the community while also partnering with employable participants and their families to encourage access and participation in the workforce.
We are committed to providing a workplace that is inclusive and we welcome people of all abilities and diverse lived experiences to send us their application for this role.

Qualifications:
Essential:

• Post-secondary education in the social services field. This may include a certificate, diploma, or degree. An equivalent combination of education, training and experience within the social services field may be considered.
• Experience working with individuals/families from diverse backgrounds (cultural, financially disadvantaged, persons with disabilities, socially disadvantaged, newcomers, etc.) who may face multiple barriers and challenges such as addictions, mental illness, disability and employment.
• Ability to manage conflict in a calm, assertive and respectful manner.
• Strong written communication skills.
• Strong verbal communication skills.
• Strong interpersonal skills with the ability to build and maintain strong relationships within a range of diverse stakeholders.
• Ability to independently problem-solve with understanding and empathy while also ensuring that Legislation and policy are appropriately and equitably applied.
• Ability to set priorities, to organize and exercise initiative in a complex and fast-paced work environment with high-volume caseloads and competing demands.
• Ability to work effectively in a team environment with participants, other programs and external resources.

Desired:

• Case management experience in a social service setting.
• Ability to read, write and verbally communicate in French.

Conditions of Employment:

• Must be legally entitled to work in Canada

• Must have a valid full stage Class 5 driver's licence and the ability to travel within the Province of Manitoba
• Must be available to work evenings, weekends, and statutory holidays on occasion
• Must be able to provide and maintain a satisfactory Criminal Record Check with Vulnerable Sector Search
• Must be able to provide and maintain a satisfactory Child Abuse Registry and Adult Abuse Registry Checks

+ Benefits

Why Work For Manitoba Government?
The Manitoba government values its employees, recognizing the important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of benefits, including an attractive salary, pension plan, health and wellness benefits, and other supports to encourage work-life balance.
Financial Security
• Attractive salaries
• Defined pension plan
• Life insurance coverage
• Long-Term Disability Plan

Benefit Plan

• Employer paid health care benefits including health, dental and vision
• Extended health care for services such as physiotherapy, chiropractor, massages, acupuncture and more
• Annual health spending account for eligible employees

Commitment to Health and Wellness

• Employee and Family Assistance Program
• Paid time-off including sick leave, wellness days and family related leave days
• Flexible work arrangements for eligible positions
• Generous vacation entitlements, increasing with years of service
• Parental, maternity, and adoptive leave options

Professional Growth & Development
We want our employees to thrive and grow, and are committing to investing in their development. We offer multiple avenues of support such as inhouse training, educational assistance and leadership development programs to help achieve these goals.
Organizational Culture and Values
The Manitoba government is committed to a work environment and culture that values and recognizes every employee. When we look at Manitoba’s Public Service, we see a reflection of Manitoba’s diversity. We come from differing educational, cultural, and ethnic backgrounds and work in a wide array of jobs across the province, we are all public servants.
Impact on Manitoba’s Future
By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will impact both current and future generations.

Apply to: Advertisement # 45758 Talent Acquisition Human Resource Services

600-259 Portage Avenue Winnipeg, MB, R3B 2A9 Phone: 204-945-7518 Fax: 204-945-0601 Email: [email protected]

To be considered for this competition you must submit an application form and resume. Complete the application form at the link below or contact Human Resource Services under “Apply to” to request a copy of the application form. The selection board will rely only on information provided in this form to determine whether a candidate will be invited for further assessment. Note: You are not required to submit a cover letter, but may be asked to submit references, or other documentation at a later point if invited for further consideration.
Click here to access the application form.
WHEN APPLYING TO THIS POSITION, PLEASE INDICATE THE ADVERTISEMENT NUMBER AND POSITION TITLE IN THE SUBJECT LINE AND/OR BODY OF YOUR EMAIL.

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.

We thank all who apply and advise that only those selected for further consideration will be contacted.

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