Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

Primary Purpose:

Reporting to the Order Fulfillment (Picking) Supervisor, the eCommerce Team Lead is primarily responsible for leading functions within the Distribution Centre to ensure consistent flow of product. The ideal candidate will be efficient, have good communication skills and be highly motivated in a fast-paced work environment.

Duties and Responsibilities:

• Leading the daily order fulfillment eCommerce duties
• Ensuring that established standards of order fulfillment, maintenance and productivity are being achieved
• Ensuring that operational procedures are being followed
• Ensure orders are accurately assembled and efficiently placed into the correct packing station for outbound distribution
• Loading and unloading of product
• Palletizing of cartons
• Maintaining a healthy and safe environment
• Provides guidance and mentoring
• Other duties assigned by the supervisor.

Job Specifications:

• Preferer a minimal of a 2+ year college program/diploma in related business/logistics field or 3 years of relevant experience.
• Overall understanding and experience working in a distribution centre environment and with warehouse management systems.
• Excellent problem solving, written and verbal communication skills.
• Ability to produce results under pressure in a fast pace work environment using tact and camaraderie.
• Ability to effectively communicate and collaborate with internal and external stakeholders.
• Exhibits autonomy and takes initiative with daily tasks while also being a team player.
• Compliance with work instructions and health and safety standards.
• Distribution Centre environment.
• Shifts starts afternoon (3:30PM-11:00PM)
• Overtime as required based on seasonal business needs (including weekends).

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.