Toronto Pearson Airport - Full Time (Temp) Security Operations Manager

Toronto Pearson Airport - Full Time (Temp) Security Operations Manager Site Description: Toronto Pearson International Airport is the fourth-largest entry point in North America. It is Canada’s largest and busiest airports with approximately 456,000 flights and 44 million passengers travelling annually. Position Details: Position: Full Time (Temp) Security Operations Manager Site: GTAA - Toronto Pearson International Airport City: Mississauga, ON Shift Time: Rotating Continental (0600 - 1800 / 1800 - 0600) Pay Rate: $26.00 an hour Posting Date: September 25th, 2026 Internal Closing Date: October 2nd, 2026 External Closing Date: October 6th, 2026 Key Responsibilities: Being alert and observant while being outside, standing or walking for an extended period of time in all weather conditions (Rain, Snow, Excessive Heat & Cold…etc.)
Be responsible for onsite day to day operations, liaising with Client on Day to Day issues that may arise.
Attend daily meetings with Airport Security/Operational Staff, daily Security Supervisor meetings etc
Work in tandem with Terminal Security Supervisors, collectively maintaining oversight of Frontline Staff.
Keep daily records of incidents, events, disciplinary or administrative actions taken, problems encountered.
Ensure all records are neat, concise and in a format approved by the GTAA Representative.
Ensure that all Staff comply with all applicable airport safety, security, and operational procedures and regulations as they relate to this Contract.
Investigate all complaints in timely manner and take immediate and appropriate disciplinary action against the defaulter.
Ensure that the appropriate uniform is provided and that all staff on duty are in full uniform while on airport property.
Responsible for the administration and operational control of the entire traffic sector of Toronto Pearson (Roadways and both terminals)
Have in their possession a cellular phone in order to remain in regular contact with the GTAA Representative and/or the Integrated Communication Centre (ICC) during normal business hours while in the performance of their duties.
Ensure that all staff have in their possession and clearly visible proper Paladin Uniform and ID.
Provide reports as requested by the GTAA Representative in a timely manner.
Provide support to PRC and Scheduler and ensure that all the posts are fully manned unless properly relieved.
Assist with security duties during peak periods within both terminals.
Represent Paladin Security, The Greater Toronto Airport Authority (GTAA) and their respected customers in such a way as to enhance the quality, image and reputation of Toronto Pearson International Airport. Prerequisites: Valid Security License for the province of Ontario
Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
Valid G class Driver License
Driving Record - No more than 2 minor convictions, no major convictions, and no more than 6 demerits in the last three years.
English (oral and written) fluency is a must
Previous experience in security, law enforcement, or a related field preferred.
Five (5) years of management experience; preferably in an Airport environment.
Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
Applicants lacking these certifications can opt into Paladin's UoF/MOAB certification program prior to their onboarding training to ensure they meet the requirements of the position
Please be aware: The UoF/MOAB certification is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
Must be eligible for a Transport Canada Security Clearance, RAIC, holds a certificate in a recognized GTAA Customer Service Training Program
Legally Authorized to work in Canada Why Choose Paladin? Get paid your way with flexible daily pay options