Concessions Administrator, Seasonal PT, Rogers Place

How you will make an impact:
As the Concessions Administrator, you will be responsible for assisting the Concessions Department during major events with administrative tasks, scheduling, supporting team members, and ‘on-the-floor’ involvement based on business needs.

As a Concessions Administrator, you will:

• Develop and maintain effective partner, client, guest, and management rapport.
• Support with scheduling across all units under the Concessions department.
• Ensure that all necessary Health & Safety requirements are maintained, organized, and followed.
• Assist the Concessions Director and Managers in department activities while maintaining high-quality service standards.
• Ensure all financial records, H&S and any relevant documents are appropriately filed.
• Monitor staffing levels and identify operational gaps requiring management attention.
• Promote employee engagement, teamwork, and a positive workplace culture.
• Support managers in coordinating activities across multiple concession locations or service areas.
• Ensure consistent adherence to established operational standards and procedures.
• Ensure administrative processes are completed accurately and within established timelines.

About you:

• Related experience in Concessions or hospitality environment.
• Customer focused with a friendly, outgoing personality with a genuine interest in providing excellent customer service.
• Excellent verbal and written communication and interpersonal skills.
• Manage time and resources to ensure that work is completed efficiently.
• Superior attention to detail.
• Ability to establish and maintain good working relationships and work cooperatively with team members.
• Able to work in a fast-paced environment with changing work priorities
• Proficient with Microsoft Office, specifically Word and Excel.
• Availability to work an event-based schedule – including evenings, weekends and holidays.