General Help, Cafeteria, Full Time

Essential Duties and Responsibilities:

• Preps food and station as directed.
• Carries pans, kettles, and trays of food to and from workstations, stove, and refrigerator.
• Properly stores foods in designated areas following wrapping, dating, and rotation procedures.
• Cleans work areas, equipment and utensils; distributes supplies, utensils, and portable equipment.
• Utilizes approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
• Serves customers in an efficient and friendly manner; resolves customer concerns.
• Professionally interacts with co-workers to ensure compliance with company service standards.
• Assures compliance with all sanitation, Smart Serve and safety requirements.
• Promptly and warmly greet guests in the dining room and take all food orders in an efficient manner, following the established steps of service.
• Demonstrate a complete understanding of all menu items and ingredients. Accommodate reasonable requests and note preferences of residents. As needed, demonstrate knowledge of specialized diets and allergens.
• Communicate directly with back of the house staff to ensure line food and/or orders are accurate and all special requests are addressed and accommodated.
• Exhibit exceptional communications skills, ability to get along well with others, demonstrate flexibility and patience along with and interest in people and a willingness to verbally communicate with guests and staff.
• Maintain a high level of sensitivity and confidentiality regarding any personal or medical information that is shared.
• Promptly address and correct any complaints or issues. Relay relevant information or complaints directly to supervisor.
• Ensure the dining room and/or service area is properly set-up prior to and after service period. Keep clean and neat while meeting all established sanitation standards.
• May be asked to operate equipment, including but not limited to fire extinguisher, telephone, iced tea/soda machine, soup well, coffee machine.
• Work alongside staff of other departments in performing job duties and for any special events or functions.
• Perform other duties and functions as assigned.