Busperson, Full Time

CORE EXPECTATIONS

• Able to consistently demonstrate extraordinary guest service based on the 7 Essentials of Service.
• Provide friendly, enthusiastic, and courteous service at all times; respond to customer inquiries regarding service; communicate to guests to help them understand proper use of the Dining Room.
• Maintains a clean, sanitary and safe working environment.
• Maintain a high standard of personal appearance and hygiene at all times, by presenting themselves on-time, well-groomed, and in full-approved uniform.
• Ability to interact with co-workers in order to assure compliance with company service standards.
• Must have sufficient mobility to perform assigned tasks within production and service time frames established for the job.

KEY REQUIREMENTS

• Provides thorough information regarding menu and menu items.
• Handle dissatisfied customers in a courteous and professional manner.
• Responsibilities include but are not limited to seating guests, waiting tables, sanitation, bussing, etc.
• Ensures the safe operation equipment and environment by checking for and reporting hygiene and safety hazards to manager.
• Clean tables in eating areas as needed to maintain a clean and orderly eating area.
• Represents Company in a courteous, efficient, and friendly manner in all customer and associate interactions.
• Follows principles of sanitation and safety in handling food and equipment.
• Performs other tasks as assigned by management, not limited to the duties listed above.
• At least 75% of the time involved in cleaning and general sanitation of dining area tables.
• Responsible for garbage disposal, delivering soiled china, cutlery, etc to dish room area.
• May be involved in sweeping and/or wet mopping floors etc.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and climb or balance. The employee is occasionally required to talk or hear. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.