Lead Hand Mail Room, Full Time

Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

Responsibilities:

• Supervisor mailroom staff members
• Work closely with client and Management to resolve issues
• Streamline and create work flow as needed
• Ability to meet with client in person to resolve issues
• Ensure the daily operations are running smoothly
• Assist as required to pick up, sort and ship out mail
• Ensuring that all SLA are achieved.
• Ability to always maintain professionalism under stressful situations
• Ability to plan and manage work under time constraints
• Prepare incoming and outgoing courier packages for delivery or shipping
• Respond to client via email or phone.
• Ability to work morning or day shift.
• Other duties as assigned.

Prerequisites

• Six months to one year management/leadership experience.
• Completion of Secondary School or
• Knowledge of Computer and Software Skills
• Customer Service skills
• Knowledge and experience using postage metering machine, UPS Connect, and Purolator shipping systems an asset.
• Operate pump truck and mail cart.
• Able to lift 50lbs