Retail Coordinator, Full Time

Job Summary:

The Retail Coordinator's role is to train and direct retail clerks in ordering, receiving, sales, inventory, cash control and customer service functions.

Essential Duties and Responsibilities:

• Ensure customer complaints are dealt with professionally and in a timely manner when a Manager is not present.
• Coach and motivate retail staff to perform their duties to the best of their abilities.
• Maintain positive customer relations by ensuring efficient, quality service and operation of store at all times.
• Ensure merchandise is clean and ready to be displayed; maintain inventory and ensure items are in stock.
• Ensure that maintenance of all equipment is completed when necessary; responsible for notifying Management for need of outside service.
• Follow-up with employees to ensure the tasks are being executed correctly and in a timely manner.

Qualifications:

• Customer Service experience.
• Excellent computer skills, including proficiency in Excel and Outlook.
• Experience in Campware is an asset.
• At least one year prior retail supervisory experience required.
• Strong time management, communication, and organizational skills.
• Confident and motivated by the opportunity to interact with customers.
• Friendly, out-going, open-minded, engaging personality.
• Ability to receive feedback and take action when appropriate.

Position Requirements:

• Pass a Drug & Alcohol Test
• Shift: 12hr/Day
• Rotation: 14 Days On/14 Days Off