River Valley Ambassador

Are you passionate about the outdoors and shaping the visitor experience in Edmonton’s iconic river valley? As a River Valley Ambassador, you will be the welcoming face of our River Valley Parks section across more than 20 park locations, connecting with the community, supporting vibrant events and championing outdoor stewardship. In this role, you will engage directly with visitors, guide positive park use, gather real-time feedback, and support the seamless delivery of events and drop-in programs. Working outdoors in Edmonton’s natural ribbon of green, you will help keep digital updates accurate and ensure our River Valley Parks operations remain responsive to public needs. Join our team to champion vibrant visitor experiences and protect the heart of our city's green spaces. What will you do? Visitor Engagement & Education - Engage with community members and park visitors to deliver welcoming, high-quality customer service and enhance the overall visitor experience - Provide real-time park information, directions, and friendly guidance on park etiquette and safety - Facilitate drop-in programs, guided hikes, group presentations, and roving outreach interactions Parks & Operations Safety - Conduct trail intercept surveys, on-site surveys, and point counts to gather usage data and satisfaction metrics - Serve as an on-site skate monitor at outdoor skating surfaces to ensure safe public use and enjoyment - Complete park site assessments to evaluate conditions, amenities, and alignment with park frameworks - Identify, document, and report maintenance or safety issues to support high-quality park standards - Monitor usage trends from social media and on-site pedestrian counters and report data anomalies as needed Events, Administration & Communications - Support the setup, execution, and takedown of seasonal events, including moving event assets like tables and chairs - Draft scheduled social media or web content for supervisor review using inclusive language standards - Monitor social media to drive digital outreach, share key park updates, and build an online River Valley presence - Maintain accurate operational records, participant statistics, supply inventories, and safety incident reports - Other related duties as required