Program Lead, Systems and Tools

Join us to shape the future of project delivery for the City of Edmonton, where your strategic leadership will directly influence our city's infrastructure and long-term growth. You will enjoy the unique opportunity to build lasting capabilities, mentor a high-performing team, and drive meaningful innovation in a collaborative, inclusive environment. Reporting to the General Supervisor of the Project Management Center of Excellence (PMCE), the Program Lead, Systems and Tools serves as a critical leader within Infrastructure Services. You will manage and mentor an integrated team of Project Analysts, ensuring the consistent application of best practices and advanced tools across the department. In this pivotal role, you will partner with department leaders to solve complex operational challenges and implement robust, efficient project delivery systems. By acting as the bridge between technical teams and business Community Partners, you will lead strategic project management improvements that sit at the intersection of technology, process, and change management. You will navigate complex environments to deliver high-value outcomes, ultimately building the long-term capabilities that empower our city’s capital projects. What will you do? - Strategize, develop, and refine the department’s Project Management Framework, including information systems, tools, methodologies, and standards - Drive system adoption, data quality, and project reporting across the department through comprehensive training and support - Lead, mentor, and empower a team of Project Analysts, fostering a culture of collaboration, growth, and continuous improvement - Manage relationships and contract agreements with project management information system vendors, ensuring all technical and operational requirements are fulfilled - Translate complex technical concepts into clear updates for directors, leaders, and collaborators - Oversee comprehensive change management and engagement plans to ensure smooth transitions and program success - Manage, monitor and report on progress and project/initiative status through detailed plans that management quality outputs and mitigate risks - Research emerging technologies, industry trends, and municipal best practices to continually enhance service delivery - Perform other related duties as assigned