General Manager

Job Number: J0726-1031 Job Title: General Manager Job Category: Management & Leadership Job Type: Permanent Full Time Date Posted: August 10, 2026 Closing Date: August 23, 2026 Work Location: Parkland Saint John Schedule: Non-Rotational (M-F) Number of Positions: 1
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If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a General Manager to join our Parkland Saint John team based in Saint John, New Brunswick.

Why Join Parkland Saint John?

Parkland Saint John is one of New Brunswick's premier retirement communities, offering residents an exceptional lifestyle and team members the opportunity to make a meaningful difference every day. Located on a beautiful campus in Millidgeville, Saint John, near our regional hospital and the beautiful University of New Brunswick – Saint John campus. Our Parkland Saint John community provides a full continuum of lifestyle options, outstanding amenities, and a culture centered on compassion, service excellence, and creating meaningful connections. Join a team dedicated to enhancing the lives of seniors while helping shape the future of retirement living.

This competition will remain open for a period of two (2) weeks. Closing date will be August 23, 2026. We anticipate conducting interviews shortly thereafter, with the successful candidate expected to begin in the role in early to mid-October 2026.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you've made a measured difference in the lives of our residents. Additional benefits include:

• Approximate Annual Salary: $90,000 – $108,000
  • In additional to annual base salary there is a competitive variable compensation program available
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (6% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex's Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Providing leadership and overseeing the provision of quality services respecting the resident's right to individualized planning of services;
• Managing available resources to promote optimal resident and employee satisfaction;
• Overseeing the process to respond to resident inquiries, complaints, and comments;
• Fostering the development of a quality culture that shapes the values, beliefs, and actions of all staff through the application of a continuous quality improvement philosophy;
• Leading the facility management team toward the organizational, facility and departmental goals and priorities;
• Working with the management team to promote communication and compliance to policies, procedures, and applicable legislation;
• Identifying and managing risk as it applies to the human, physical and financial resources;
• Promoting and marketing of the facility and its' services within the community and surrounding area;
• Ongoing monitoring of facility occupancy and adjustment of marketing strategy and activities to achieve occupancy goals;
• Ensuring established division and department standards are adhered to by all staff.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Undergraduate degree in business-related field of study, hospitality or health-related field preferred;
• Minimum 7 years management experience;
• Sales, marketing or entrepreneurial experience would be considered an asset;
• Previous experience working with seniors in a retirement living community or long-term care environment an asset;
• Must be willing to participate in related professional affiliations as identified by the organization.

Apply today to join the Shannex team of Great People!

Great People is a core value at Shannex, grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity, diversity, inclusion, and belonging, and to fostering a culture that celebrates individuality and ensures every person is treated with fairness and respect. Here, every team member belongs. With locations across Nova Scotia, New Brunswick, and Ontario, our team members help build communities that support connection, wellbeing, and longevity.

Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. In addition, Shannex provides Transitional Health Services in partnership with Nova Scotia Health. For more information, visit shannex.com.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.

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