Director - Onboarding Systems, Reporting & Analytics (GWO)

Requisition ID: 268576
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

The Director, Onboarding Systems, Reporting & Analytics is responsible for the strategic oversight, governance, and continuous enhancement of the technology, data, reporting, and analytics capabilities supporting Global Banking & Markets (GBM) Client Onboarding.

This role serves as the business owner for Fenergo, GBM's core onboarding platform, ensuring the system remains aligned with evolving regulatory requirements, operational needs, and business objectives. The incumbent will lead the development and execution of the onboarding technology roadmap, drive data quality and governance initiatives, enhance reporting and analytics capabilities, and identify opportunities to improve the client onboarding experience.

The Director will work closely with Operations, Compliance, AML/KYC, Technology, and business stakeholders to deliver scalable solutions that support regulatory compliance, operational efficiency, and informed decision-making.

Is this role right for you? In this role, you will:

Strategic Systems Ownership

• Provide business ownership and governance oversight for Fenergo and related onboarding platforms.
• Develop and execute a long-term roadmap for onboarding technology and process transformation.
• Manage key vendor relationships and partner with technology teams to drive system enhancements and product development.
• Oversee system maintenance, upgrade support, user access governance, audit readiness, and first-line operational support activities.

Regulatory & Data Governance Leadership

• Ensure onboarding systems continue to meet regulatory and recordkeeping requirements across applicable jurisdictions.
• Establish and maintain data quality standards, controls, and governance frameworks across the onboarding ecosystem.
• Identify opportunities to leverage technology to improve onboarding efficiency, scalability, and client experience.

Reporting & Analytics

• Lead the Reporting & Analytics function for GBM Onboarding.
• Partner with business, AML/KYC, Compliance, and Operations stakeholders to define and deliver meaningful performance metrics and management reporting.
• Develop analytics and insights that support strategic decision-making, regulatory initiatives, operational transparency, and governance reporting.
• Identify opportunities to automate reporting processes and enhance data visualization and management information capabilities.

Leadership & Risk Management

• Foster a high-performance, collaborative, and inclusive team environment.
• Promote a strong client-centric culture while balancing regulatory and risk management requirements.
• Ensure activities are conducted in accordance with Scotiabank's risk framework, policies, Code of Conduct, and applicable regulatory obligations.
• Proactively identify, assess, and escalate operational, compliance, AML/KYC, and conduct risks as appropriate.

Do you have the skills that will enable you to succeed in this role? – We'd love to work with you if you have:

• 10+ years of experience within financial services, capital markets, investment banking operations, or regulatory operations.
• Proven experience owning or managing enterprise platforms that support regulatory, compliance, onboarding, or operational processes. Experience with Fenergo is strongly preferred.
• Demonstrated experience leading large-scale technology initiatives, business transformation programs, or operational change initiatives.
• Strong understanding of capital markets operations and the trade lifecycle across corporate and investment banking products.
• Working knowledge of AML/KYC regulations, client onboarding requirements, and associated regulatory expectations.
• Experience managing third-party vendors and technology partners.
• Strong analytical and problem-solving skills, with the ability to translate complex data into actionable business insights.
• Exceptional stakeholder management, communication, and presentation skills, with the ability to influence senior leadership.
• Experience establishing data governance, controls, and reporting frameworks within a regulated environment.
• Demonstrated ability to think strategically while driving execution and delivering measurable results.
• Undergraduate degree in Business, Finance, Economics, Technology, or a related discipline. Relevant industry certifications are considered an asset.

What's in it for you?

• A rewarding career path with diverse opportunities for professional development
• An organization committed to making a difference in our communities – for you and our customers.
• A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day. 
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. 

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.