Analyst Software Development

The Analyst Software Development

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Analyst Software Development – Telecom is responsible for supporting the Product Management team and Product Managers in visibility, tracking and continuous improvement of telecom solutions and related capabilities.

In addition, this role will support the evolution of Telecom capabilities through data, analytics, and emerging AI practices. This includes contributing to telecom network modelling, the evolution of Telecom Capacity & Performance capabilities complementing our Telecom observability, and lifecycle mapping of telecom assets to improve visibility and planning.

Introducing analytics and AI into the telecom domain will gradually enhance CN's ability to better understand network behaviour, support more informed capacity planning, and improve performance tracking over time.

Major Responsibilities

• Contribute to the development and implementation of software-enabled telecom solutions, including data pipelines, models, and reporting capabilities

• Perform telecom network modelling activities to improve understanding of network behaviour, dependencies, and performance drivers

• Support the evolution of Telecom Capacity & Performance (Cap & Perf) capabilities, including data structures, analytics, and reporting outputs

• Develop and maintain telecom lifecycle mapping (e.g., asset lifecycle, obsolescence, refresh planning) to support long-term sustainability and risk management

• Work with Product Managers and stakeholders to evaluate existing solutions and identify opportunities for modernization and automation

• Contribute to the introduction of analytics and AI-driven approaches, including data analysis, modelling, and performance insights

• Engage with stakeholders to understand telecom solution needs and requirements

• Drive continuous improvement through automation, data engineering practices, and use of emerging technologies (including GenAI/LLM where relevant)

• Assist in the migration, structuring, and governance of telecom data and artifacts into centralized repositories

Requirements

• Ability to analyse data, perform problem-solving, and translate findings into actionable insights

• Strong interest in software development, data analytics, or telecom systems

• Experience or exposure to data modelling, analytics tools, or AI/ML concepts (preferred)

• Familiarity with Agile delivery practices and collaboration tools

• Detail-oriented with strong organisational and documentation skills

• Strong communication skills to bridge business, product, and technical requirements

• Curious, proactive learner with interest in evolving telecom technologies and digital capabilities

• Ability to work independently in a dynamic and evolving environment

Education

• Degree in Engineering, Computer Science, Software Engineering, or equivalent

About CN
CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

About CN

CN is a premium railroad that sustainably generates value for our customers, shareholders, employees, and stakeholders with an unwavering commitment to safety and service. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. CN's network connects Canada's Eastern and Western coasts with the U.S. South through a 20,000-mile rail network. CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN powers the North American economy and is committed to programs supporting social responsibility and environmental stewardship.

At CN, we are dedicated to building North America's safest, most inclusive and sustainable railroad, which includes reflecting the communities in which we operate. Research shows that candidates often don't apply unless they feel they fit the job posting at 100%. To all potential applicants, even if you don't meet every job requirement listed in a posting, we still encourage you to apply. If you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations), please get in touch with our team at [email protected].

As an equal opportunity employer, qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, and other protected status as required by applicable law.

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