Director, Strategic Business Enablement

Job Description

What is the opportunity?

In the role of Director, Business Enablement, PH&N Investment Counsel, you will provide the strategy, definition, development, delivery and support of operational processes and services as required to establish new or enhance existing business processes. You will also manage activities through senior managers and managers and implements business and operational plans.

What will you do?

• Anticipate and plan for process integration opportunities that support business objectives. Create process changes by integrating new processes with existing ones and communicating these changes to affected areas.

• Manage complex systems process analysis, design, and simulation. Provide consulting and applying expertise to business and IT development teams on tools and approaches to automate and streamline key processes.

• Maintain contact with front office teams to ensure their expectations are clarified, understood and met.

• Design processes and workflow that maximize efficiency, maintain high levels of client experience, and comply with regulatory and audit requirements.

• Act as a delegate of leadership as required, representing and advocating for the interests of the business with key internal stakeholders.

• Leverage RBC partners to achieve cross- WMC solutions for employee engagement.

• Provide day to day support in coordination of middle office operations, employee engagement, communications and marketing tasks for the business.

• Develop ideas on enablement initiatives to help further business objectives and link with overall WMC strategy.

• Continue to facilitate, adapt, and provide support (based on best practices and lessons learned).

• Build and maintain employee value proposition, build next generation talent and create a talent pool

• Managing, coaching and mentoring a team

What do you need to succeed?

Must Have

• 5-7 Year experience in Financial Industry

• Experience with Business Performance Management.

• Experienced at Business Process Design and Operational process improvements.

• Skilled in Internal Stakeholder management, leadership and strategic planning

• Excellent oral, written, communication and facilitation skills with strong Impact and Influence competencies

• Experience managing, coaching and mentoring a team

Nice to Have

• MBA

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Flexible work/life balance options

• Opportunities to do challenging work

• Opportunities to take on progressively greater accountabilities

• Access to a variety of job opportunities across business and geographies

Job Skills

Adaptability, Commercial Acumen, Communication, Decision Making, Group Problem Solving, Long Term Planning, Managerial Courage, Organizational Leadership, Strategic Thinking

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-05-26

Application Deadline:

2026-06-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.