Job ID: 238180

Date posted: 03/05/2024

Who you are
•You have at least 6 months of customer service work experience in retail, distribution, or similar environment
•Your coordination skills are top notch – you can brush your teeth, iron your clothes, feed the dog, make a cup of coffee, and just get things done in a beautiful, quick, effortless sequence (or something like that!)
•You have an amazing attention for detail and can effortlessly juggle multiple priorities while keeping a smile on your face
•You are a total people-person and can strike up a conversation easily
•Organization is your middle name… (or it should be because you are all for it!)
•You are very comfortable with computers and are generally technology-savvy
•You are totally cool with working in a physically demanding, fast-paced, environment (where you may have to lift heavy items that weigh up to 50 lbs. at any given time)
Your responsibilities
•Be an IKEA Ambassador by recognizing that the customer experience depends on your core ability to prepare and deliver the right products to the right customer quickly and efficiently
•Pick and stage deliveries for customer pick-up, ensuring order accuracy
•Be aware of daily and weekly service delivery targets
•Assemble furniture when required to determine quality/usage issues
•Maintain stock accuracy and inventory integrity
•Stay knowledgeable on IKEA products, in-store and online specials, as well as all applicable internal policies and standards
•Assist your team members with additional duties, as required
Together as a Team
At IKEA it's all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We're a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We're a bunch of people who are truly passionate about people!

Why you will love us
Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That's why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:
•Wellness days (in addition to your vacation days!)
•Extended health, dental, and vision coverage (for you and your family)
•RRSP with IKEA contribution matching options
•Eligibility for our annual IKEA bonus incentive plan
•Flexible spending account
•Life insurance
•Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
•Parental leave
•Bereavement leave
•Employee assistance program (that helps you support your mental, physical, and financial wellbeing)
The starting rate for this position is $ 17.96
P.S. In the IKEA world, this position is officially referred to as: Home Delivery Co-worker