Cage Supervisor-ELE

Position Summary

Under the general direction of the Manager, Cage or the Manager, Cage & Count Operations, this position is responsible for distributing, verifying and reconciling floats, completing large cash transactions and monitoring the day-to-day activities of Cashiers. Ensures adherence to the Companys policies and procedures, motivates and leads by example, and supports Great Canadians learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

• Monitors the Cage team; provides input for team member performance evaluations and objectives
• Prepares cage for opening and closing; distributes, verifies and reconciles Cashier floats
• Verifies or completes large transactions
• Documents and reconciles cash and cash equivalents; provides reports
• Participates in Cage corporate training; assists in conducting site training
• Monitors and reports all discrepancies and suspicious cash activities
• Responds to, resolves or escalates cage issues
• Communicates effectively with all appropriate operational departments
• Builds strong working relationships with guests and team members
• Ensures complies with licensing laws, health and safety and other statutory regulations
• Manages other initiatives as required

Education and Qualifications

• High School Diploma. Previous cage or cash handling experience preferred (minimum 2 years), along with previous supervisory experience
• Food Safety and Smart Serve Certification
• Ability to successfully obtain a Gaming License
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
• Willing to work a variety of shifts including afternoons, evenings, overnights, weekends and statutory holidays

Work Environment Considerations

• Regular casino and cage environment, standing or sitting for long periods of time, non-traditional work hours