Project Leader

Join Fraser Health's Digital Transformation Journey as a Project Lead, Provider Experience

Are you passionate about healthcare transformation, provider engagement, and improving the digital experience for clinicians? Do you thrive in complex environments where no two days are the same?

Fraser Health is on an ambitious journey to transform health care through the implementation and optimization of MEDITECH Expanse and other innovative digital solutions. As a Project Lead, Provider Experience, you will play a critical role in ensuring physicians, nurse practitioners, midwives, dentists and their learners are supported, engaged, and equipped to successfully adopt technology that enhances patient care and provider experience.

In this dynamic role, you will lead complex projects that bridge clinical practice, operations, and digital health. You will collaborate with medical leaders, providers, operational teams, and technical experts to advance provider readiness, training, adoption, optimization, and continuous improvement initiatives across Fraser Health.

Build your career experience by:

• Leading digital transformation projects that improve the provider experience and care delivery.
• Partnering with physicians, nurse practitioners, midwives, dentists and medical leaders to identify opportunities for innovation and improvement.
• Driving engagement, change management, communications, readiness, and implementation for major digital health initiatives.
• Collaborating with interdisciplinary teams across Clinical Informatics, Digital Health, Medical Affairs, Operations, Education, and executive leadership.
• Supporting the implementation and optimization of MEDITECH Expanse and other digital solutions.
• Influencing organizational change and helping shape the future of digital health at Fraser Health.

If you're a strategic thinker, relationship builder, and change leader passionate about improving healthcare through technology, we'd love to hear from you. Apply today and help transform the future of health care at Fraser Health.

#LI-DNI

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families.

The Project Leader provides project management support services to Fraser Health (FH) clients in the areas of strategic business systems planning, business process design and information management; develops plans and strategies to deliver designated projects and initiatives from initial idea stage through implementation to the realization of business benefits; collaborates with managers and staff to implement the overall Health Informatics and Information Technology (HIIT) strategic direction for FH; supports interdepartmental projects by managing project timelines and resources, providing leadership to team members, facilitating transition management and coordinating the procurement and management of external services; develops standards for project practice and for continually improving project oversight.

1. Manages assigned projects and other assigned major FH initiatives through the project management phases using a standard methodology; develops and coordinates project plans and identifies financial implications; identifies project risks and implications and develops risk mitigation plans; ensures the projects and initiatives and the related outcomes are aligned with FH Strategic Plans and with the overall HIIT direction.
2. Manages the scope of designated projects and initiatives by reviewing contract deliverables; achieves target project outcomes and ensures project requirements are achieved in a timely manner within budget and resource guidelines; ensures compatibility and consistency with enterprise architectural standards.
3. Assembles project teams and identifies other required resources; assigns responsibilities and develops timeframes and milestones to track and facilitate successful completion of project activities and deliverables; provides leadership to team members by providing guidance on project management duties, budget management or technical issues; receives updates from assigned team members on project status.
4. Monitors project delivery performance against project plans by measuring and evaluating key outcomes; assesses the performance of project related staff; manages team members by providing work direction and assessing staff performance on projects and assigned responsibilities; reviews and monitors project assignments and provides project management orientation to team members.
5. Provides reports to the Project Sponsor, Manager and other stakeholders after reviewing and monitoring project progress through all project phases to ensure overall quality of implemented solutions; provides update on status and all aspects of the project, as required; coordinates cross-functional interfaces between assigned operating department management and service delivery units to ensure interdepartmental issues are effectively managed and issues are resolved in a timely manner.
6. Manages project closure activities, coordinates transition activities and participates in cost/benefit analysis of projects and initiatives; measures delivery of benefits against planned outcomes; measures key outcomes, assesses the performance of projects against results and reports on benefits realization to Executives and the project selection processes.
7. Champions planning, project methodologies and best practice through mentoring, coaching and communicating with assigned staff, team members and stakeholders.
8. Assists with developing the annual goals and objectives for the department, in collaboration with the Manager, ensuring consistency with the FH objectives and strategies.
9. Works with the Project Management Office team engaged in setting and maintaining standards for project practice; researches, designs, develops and implements tools and processes informed by industry best practice; keeps current of FH's requirements for project standards to ensure current and continually improving project delivery.

Bachelor's degree in Business, Computer Science, Information Systems or Health Information Science and a professional designation such as a Project Management Professional (PMP), supplemented with five (5) years' recent related experience working with contemporary project management practice in a large complex organization, or an equivalent combination of education, training and experience.

LEADS Capabilities

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Knowledge of project management tools, techniques and practices and the application of these in HIIT
• Ability to define, lead, plan, direct and manage projects and to deliver project results
• Ability to successfully manage complex work teams in a dynamic environment with changing priorities
• Ability to work independently and as a member of a team
• Ability to develop and maintain rapport with internal and external stakeholders
• Ability to operate related equipment including applicable software applications
• Physical ability to perform the duties of the position

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
Together, we are the heart of health care.
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Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.