Nursing Unit Clerk - Surrey, White Rock, Delta

Salary
The salary range for this position is CAD $30.03 - $30.03 / hour
Job Summary

As a Nursing Unit Clerk, you are often the first point of contact for patients, families, physicians, and staff. Your ability to manage unit communications, maintain records, and support daily operations plays a vital role in delivering exceptional patient care.

Why Choose Fraser Health?

• Work in some of the largest and most respected hospitals in British Columbia
• Flexible casual opportunities that fit your lifestyle
• Gain valuable experience within a leading healthcare organization
• Be part of a collaborative team dedicated to improving patient outcomes
• Opportunities to build your career and apply for future internal positions

What You'll Do

Under direct supervision, you will:

• Maintain patient and unit records accurately and confidentially
• Perform reception and communication duties for the nursing unit
• Coordinate calls and relay information to healthcare professionals
• Prepare and process documentation, reports, and forms
• Monitor and maintain unit supply levels
• Support the smooth daily operation of the patient care unit
• Assist staff, patients, and visitors with professionalism and compassion

What We're Looking For

To qualify, you have:

• Grade 12 graduation
• Completion of a recognized Unit Clerk Training Course
• One (1) year of recent related experience

OR

• An equivalent combination of education, training, and experience

The Ideal Candidate

You are:

• Organized and detail-oriented
• Comfortable working in a busy healthcare environment
• Skilled in customer service and communication
• Proficient with clerical and administrative tasks
• Able to prioritize competing demands while maintaining accuracy
• Passionate about supporting patient care behind the scenes

Make a Difference Every Day

The Nursing Unit Clerk role is more than an administrative position—it's an essential part of the patient care team. Your work ensures physicians, nurses, and healthcare professionals have the information and resources they need to provide safe, quality care.

Detailed Overview
Under direct supervision maintains unit records and supply levels; performs reception and clerical duties related to the operation of the unit.
Responsibilities

1. Transcribes physicians orders by copying information, completing required forms and/or entering information into the computer and distributing as required.
2. Schedules patient activities such as diagnostic procedures, appointments or transportation by contacting appropriate departments, physicians offices or outside agencies and maintaining related records.
3. Maintains patient records according to established procedures by setting up charts, adding or removing forms, and forwarding discharged patient records to Health Records Department.
4. Performs reception duties such as greeting and directing visitors, answering the telephone, taking messages, answering routine inquiries or referring as appropriate; opening and distributing mail as required.
5. Maintains unit stationary and supply levels by monitoring stock, preparing stores orders, requisitions or stationary orders, completes equipment repair or maintenance orders as directed.
6. Orients new staff and students to unit by demonstrating procedures, answering questions and explaining unit organization and layout.
7. Performs clerical duties such as typing, filing and photocopying.
8. As required by the department, maintains timekeeping and other staff related records by coding and entering hours to timecards, transcribing rotation hours by copying information onto required forms and/or entering into the computer, according to established procedures. Forwards timesheets, staffing information to staffing/appropriate department.
9. As required by the department, maintains relief staff call in list information such as name, telephone number and work availability; contacting staff to fill vacancies as directed.
10. Performs other related duties as assigned.

Qualifications
Education and Experience
Grade 12 graduation, completion of the Unit Clerk training course plus one year's recent related experience or an equivalent combination of education, training and experience.
Skills and Abilities

• Knowledge of medical terminology.
• Ability to type 40wpm.
• Ability to deal effectively with others.
• Ability to organize work.
• Ability to communicate effectively both verbally and in writing.
• Physical ability to perform the duties of the position.
• Ability to operate related equipment such as personal computers and meditech terminals.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.
People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers.
We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.
Together, we are the heart of health care.
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Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.