Titre du poste ou emplacement

Customer support specialist

Sign Production

Mississauga, ON

Posté aujourd'hui

Détails de l'emploi :

18,00 $ - 23,00 $ / heure
Expérimenté

Avantages :

Modalités de travail flexibles

Overview
  • Education: College/CEGEP
  • Experience: Experience an asset
  • or equivalent experience
  • Asset languages
  • French, Middle (ca.1400-1600)
  • Spanish; Castilian
  • Tasks
  • Develop communication strategies
  • Evaluate communication strategies and programs
  • Implement communication strategies and programs
  • Answer inquiries and provide information to customers
  • Explain the type and cost of services offered
  • Maintain records and statistics
  • Explain procedures, risks and benefits to clients
  • Maintain and manage digital database
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support
  • Computer and technology knowledge
  • MS Outlook
  • MS Word
  • Type of online databases
  • CIDOC-CRM
  • Type of experience
  • Call centre
  • Transportation/travel information
  • Own transportation
  • Own vehicle
  • Valid driver's licence
  • Work conditions and physical capabilities
  • Attention to detail
  • Repetitive tasks
  • Personal suitability
  • Punctuality
  • Client focus
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Quick learner
  • Screening questions
  • Do you meet the language requirements listed in the job posting for the position (English or French)?
  • Employment terms options
  • Flexible hours
  • Employment terms options
  • To be determined
  • Work Term: Permanent
  • Work Language: English
  • Hours: 15 to 20 hours per week

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