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User support technician

SP Manpower Inc.

Mississauga, ON

Posté aujourd'hui

Détails de l'emploi :

45,00 $ / heure
Temps plein
Expérimenté

Overview
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 1 year to less than 2 years
  • or equivalent experience
  • Work setting
  • Private employment service agency
  • Tasks
  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Manage incidents
  • Computer and technology knowledge
  • Linux
  • Networking software
  • Networking security
  • Internet
  • Servers
  • Desktop applications
  • File management software
  • Security software
  • Presentation software
  • Mail server software
  • Communication software
  • Desktop publishing software
  • Security and safety
  • Basic security clearance
  • Criminal record check
  • Transportation/travel information
  • Own transportation
  • Willing to travel
  • Public transportation is available
  • Work conditions and physical capabilities
  • Tight deadlines
  • Repetitive tasks
  • Handling heavy loads
  • Attention to detail
  • Personal suitability
  • Accurate
  • Efficient interpersonal skills
  • Excellent oral communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • Honesty
  • Screening questions
  • Are you available to start on the date listed in the job posting?
  • Do you have experience working in this field?
  • Employment terms options
  • Morning
  • Day

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