Titre du poste ou emplacement

Information technology (IT) support technician

Eye On Technology Inc.

Mississauga, ON

Posté aujourd'hui

Détails de l'emploi :

36,92 $ / heure
Temps plein
Expérimenté

Overview
  • Job Duration: Permanent
  • Language of Work: English
  • Hours of Work: 40 hours per week
  • Education:
  • Experience:
  • Education
  • College/CEGEP
  • Work setting
  • Help desk
  • Telecommunications industry
  • Consulting firm
  • Tasks
  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Supervise other technical support workers in this group
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service
  • Manage incidents
  • Certificates, licences, memberships, and courses
  • Network+ Certification
  • Computer and technology knowledge
  • Android
  • Information Technology Infrastructure Library (ITIL)
  • Shell script
  • iOS
  • MAC
  • Networking software
  • Networking hardware
  • Networking security
  • Desktop applications
  • Security software
  • Word processing software
  • Mail server software
  • Project management software
  • Mac OS
  • MS Office
  • SharePoint
  • Spreadsheet
  • TCP/IP
  • Wireless networks
  • Personal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • Honesty
  • Screening questions
  • Are you available to start on the date listed in the job posting?
  • Do you have experience working in this field?
  • Experience
  • 3 years to less than 5 years
  • Employment terms options
  • Day

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