Titre du poste ou emplacement

Travel agency manager

Top Canada Tours

Calgary, AB

Posté aujourd'hui

Détails de l'emploi :

46,15 $ / heure
Temps plein
Expérimenté

Overview
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week
  • Education: Bachelor's degree
  • Experience: 2 years to less than 3 years
  • English language and literature, general
  • Business/commerce, general
  • Tourism and travel services management
  • Asset languages
  • Mandarin
  • Cantonese
  • Work setting
  • Retail service establishment
  • Urban area
  • Willing to relocate
  • Travel wholesalers
  • Travel agency
  • Tourism/travel services
  • Tasks
  • Direct and control daily operations
  • Evaluate daily operations
  • Plan and organize daily operations
  • Manage staff and assign duties
  • Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
  • Determine merchandise and services to be sold
  • Develop and implement marketing strategies
  • Plan budgets and monitor revenues and expenses
  • Determine staffing requirements
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Recruit, hire and supervise staff and/or volunteers
  • Conduct performance reviews
  • Supervise office and volunteer staff
  • Supervision
  • 3-4 people
  • Computer and technology knowledge
  • Database software
  • Electronic mail
  • Area of work experience
  • Tourism
  • Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Sitting
  • Personal suitability
  • Client focus
  • Excellent oral communication
  • Organized
  • Team player
  • Ability to multitask
  • Screening questions
  • Are you available for shift or on-call work?
  • Do you have experience working in this field?
  • Employment terms options
  • Shift
  • Employment terms options
  • Day
  • Weekend
  • Other benefits
  • Free parking available
  • Other benefits
  • Team building opportunities
  • Support for newcomers and refugees
  • Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  • Support for Indigenous people
  • Offers mentorship, coaching and/or networking opportunities for Indigenous workers
  • Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

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