Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Tasks
Plan and organize daily operations
Manage staff and assign duties
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Determine merchandise and services to be sold
Develop and implement marketing strategies
Plan budgets and monitor revenues and expenses
Resolve issues that may arise, including customer requests, complaints and supply shortages
Recruit, hire and supervise staff and/or volunteers
Support for newcomers and refugees
Participates in a government or community program or initiative that supports newcomers and/or refugees
Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
Support for youths
Participates in a government or community program or initiative that supports youth employment
Provides awareness training to employees to create a welcoming work environment for youth
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