Titre du poste ou emplacement

User support analyst 

FLEETHUNT TECHNOLOGIES

Winnipeg, MB

Posté aujourd'hui

Détails de l'emploi :

32,00 $ / heure
Temps plein
Expérimenté

Overview
  • Job Duration: Permanent
  • Language of Work: English
  • Hours of Work: 35 hours per week
  • Education:
  • Experience:
  • Education
  • Secondary (high) school graduation certificate
  • Work setting
  • Relocation costs covered by employer
  • General office
  • Private company, corporation or industry
  • Private sector
  • Tasks
  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents
  • Supervision
  • 3-4 people
  • Computer and technology knowledge
  • Mainframe
  • Device drivers
  • Networking hardware
  • Networking security
  • Intranet
  • Internet
  • Servers
  • Desktop applications
  • Communication software
  • MS Office
  • MS Windows
  • TCP/IP
  • Wireless networks
  • Work conditions and physical capabilities
  • Fast-paced environment
  • Tight deadlines
  • Repetitive tasks
  • Physically demanding
  • Attention to detail
  • Personal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • Honesty
  • Employment terms options
  • Evening
  • Experience
  • 2 years to less than 3 years
  • Employment terms options
  • Morning
  • On call
  • Day
  • Weekend
  • Other benefits
  • Free parking available
  • Learning/training paid by employer
  • Transportation provided by employer
  • Parking available

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