Titre du poste ou emplacement

Front desk hotel clerk

Travelodge by Wyndham Regina

Regina, SK

Détails de l'emploi :

16,00 $ - 16,50 $ / heure
Temps plein
Niveau d`entrée

Avantages :

Modalités de travail flexibles

Overview
  • Work Term: Permanent
  • Work Language: English
  • Hours: 35 to 40 hours per week
  • Education: No degree, certificate or diploma
  • Experience: Experience an asset
  • Work setting
  • Hotel, motel, resort
  • Tasks
  • Investigate complaints and claims
  • Register arriving guests and assign rooms
  • Resolve complaints and claims
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Balance cash and complete balance sheets, cash reports and related forms
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service
  • Personal suitability
  • Client focus
  • Dependability
  • Excellent oral communication
  • Excellent written communication
  • Reliability
  • Team player
  • Resourcefulness
  • Employment terms options
  • Early morning
  • Evening
  • Shift
  • Flexible hours
  • Morning
  • On call
  • Employment terms options
  • To be determined
  • Day
  • Weekend
  • Overtime required
  • Overtime available
  • Support for persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities
  • Support for newcomers and refugees
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
  • Supports newcomers and/or refugees with foreign credential recognition
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
  • Does not require Canadian work experience
  • Support for youths
  • Participates in a government or community program or initiative that supports youth employment
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth
  • Provides awareness training to employees to create a welcoming work environment for youth
  • Support for Veterans
  • Provides awareness training to employees to create a welcoming work environment for Veterans
  • Support for Indigenous people
  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
  • Support for mature workers
  • Provides staff with awareness training to create a welcoming work environment for mature workers
  • Supports for visible minorities
  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities