Titre du poste ou emplacement

Customer service clerk

M&L Supply, Fire & Safety

Winnipeg, MB

Détails de l'emploi :

24,00 $ - 30,00 $ / heure
Temps plein
Expérimenté

Avantages :

Assurance maladie
Assurance vie

Overview
  • Job Duration: Permanent
  • Language of Work: English
  • Hours of Work: 40 hours per week
  • Education:
  • Experience:
  • Education
  • Secondary (high) school graduation certificate
  • or equivalent experience
  • Work setting
  • Private sector
  • Retail/wholesale establishment/distribution centre
  • Tasks
  • Develop communication strategies
  • Implement communication strategies and programs
  • Produce informational materials to increase awareness of services available
  • Publicize activities, workshops, meetings and other events for fundraising or information purposes
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support
  • Computer and technology knowledge
  • Database software
  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • MS PowerPoint
  • MS Office
  • Mac OS
  • Social Media
  • Spreadsheet
  • Google Drive
  • LinkedIn
  • Electronic mail
  • Security and safety
  • Criminal record check
  • Driver's validity licence check
  • Driving record check (abstract)
  • Reference required
  • Transportation/travel information
  • Own vehicle
  • Valid driver's licence
  • Willing to travel
  • Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure
  • Bending, crouching, kneeling
  • Hand-eye co-ordination
  • Handling heavy loads
  • Physically demanding
  • Repetitive tasks
  • Standing for extended periods
  • Walking
  • Own tools/equipment
  • Cellular phone
  • Internet access
  • Personal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Judgement
  • Ability to multitask
  • Dependability
  • Honesty
  • Quick learner
  • Screening questions
  • Are you available to start on the date listed in the job posting?
  • Do you have experience working in this field?
  • Do you meet the language requirements listed in the job posting for the position (English or French)?
  • Experience
  • Experience an asset
  • Employment terms options
  • Day
  • Health benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Paramedical services coverage
  • Vision care benefits
  • Financial benefits
  • Bonus
  • Commission
  • Life insurance
  • Other benefits
  • Free parking available
  • Learning/training paid by employer
  • On-site amenities
  • Parking available