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User support technician

IBENTOS INC.

Toronto, ON

Posté aujourd'hui

Détails de l'emploi :

36,00 $ / heure
Temps plein
Expérimenté

Overview
  • Education:
  • Experience:
  • Education
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Tasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Supervision
  • 3-4 people
  • Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Sitting
  • Personal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • Honesty
  • Screening questions
  • Do you have experience working in this field?
  • Employment terms options
  • Early morning
  • Evening
  • Morning
  • Experience
  • 5 years or more
  • Employment terms options
  • Day
  • Weekend
  • Job Duration: Permanent
  • Language of Work: English
  • Hours of Work: 40 hours per week

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