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Outbound customer service representative - contact centre

Super Value Home Services

Winnipeg, MB

Posté hier

Détails de l'emploi :

16,00 $ - 19,00 $ / heure
Temps plein
Niveau d`entrée

Avantages :

Modalités de travail flexibles

Overview
  • Work Term: Permanent
  • Work Language: English
  • Hours: 12 to 40 hours per week
  • Education: No degree, certificate or diploma
  • Experience: Experience an asset
  • Work setting
  • Private sector
  • Tasks
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Computer and technology knowledge
  • Database software
  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Work under pressure
  • Repetitive tasks
  • Personal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Screening questions
  • Do you meet the language requirements listed in the job posting for the position (English or French)?
  • Employment terms options
  • Evening
  • Flexible hours
  • Employment terms options
  • Day
  • Weekend
  • Financial benefits
  • Bonus
  • Other benefits
  • Free parking available
  • Other benefits
  • Support for youths
  • Offers on-the-job training tailored to youth
  • Offers mentorship, coaching and/or networking opportunities for youth

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