Titre du poste ou emplacement

Customer service clerk

Admiral Glass Ltd.

Fredericton, NB

Détails de l'emploi :

23,00 $ - 25,00 $ / heure
Temps plein
Expérimenté

Avantages :

Assurance maladie

Overview
  • Job Duration: Permanent
  • Language of Work: English
  • Hours of Work: 40 to 50 hours per week
  • Education:
  • Experience:
  • Education
  • College/CEGEP
  • or equivalent experience
  • Work setting
  • Urban area
  • Construction company
  • Tasks
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Maintain records and statistics
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Sell merchandise
  • Explain procedures, risks and benefits to clients
  • Maintain and manage digital database
  • Consult with clients after sale to provide ongoing support
  • Computer and technology knowledge
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • MS Office
  • Quick Books
  • Spreadsheet
  • MS Active Directory
  • Electronic mail
  • Security and safety
  • Bondable
  • Criminal record check
  • Reference required
  • Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Repetitive tasks
  • Standing for extended periods
  • Personal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Initiative
  • Dependability
  • Honesty
  • Experience
  • 3 years to less than 5 years
  • Employment terms options
  • Day
  • Health benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits