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Help desk technician

Supertemp - 3 emplois

Amherst, NS

Posté hier

Détails de l'emploi :

24,00 $ / heure
Contractuel
Expérimenté

Overview
  • Work Term: Temporary
  • Work Language: English
  • Hours: 35 to 37.5 hours per week
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 2 years to less than 3 years
  • Work setting
  • Consulting firm
  • Government department and/or agency
  • Tasks
  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Provide customer service
  • Computer and technology knowledge
  • Networking software
  • Networking hardware
  • Networking security
  • Extranet
  • Intranet
  • Internet
  • Servers
  • Desktop applications
  • Security software
  • Mail server software
  • MS Office
  • MS Windows
  • Security and safety
  • Bondable
  • Criminal record check
  • Transportation/travel information
  • Own transportation
  • Work conditions and physical capabilities
  • Fast-paced environment
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
  • Bending, crouching, kneeling
  • Personal suitability
  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Employment terms options
  • Day

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