Roca Networks Inc.
Markham, ON
Publié il y a 7 jours
Détails de l'emploi :
35,00 $ - 37,00 $ / heure
Temps plein
Expérimenté
Overview
- Job Duration: Permanent
- Language of Work: English
- Hours of Work: 30 to 35 hours per week
- Education:
- Experience: Education
- Bachelor's degree Work setting
- Help desk
- Consulting firm Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service Computer and technology knowledge
- Networking software
- Networking hardware
- Networking security
- Extranet
- Intranet
- Internet
- Desktop applications
- Information management system Transportation/travel information
- Own transportation Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management Screening questions
- Do you have experience working in this field? Experience
- 2 years to less than 3 years Employment terms options
- Day
- Overtime available Support for newcomers and refugees
- Supports newcomers and/or refugees with foreign credential recognition
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