Titre du poste ou emplacement
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Service writer - auto repair

Integra Tire Whitehorse

Whitehorse, YT

Détails de l'emploi :

24,00 $ - 35,00 $ / heure
Temps plein
Expérimenté

Avantages :

Assurance maladie
Assurance vie

Overview
  • Job Duration: Permanent
  • Language of Work: English
  • Hours of Work: 40 hours per week
  • Education:
  • Experience:
  • Education
  • Secondary (high) school graduation certificate
  • or equivalent experience
  • Tasks
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Sell merchandise
  • Explain procedures, risks and benefits to clients
  • Answer clients' inquiries and provide information
  • Consult with clients after sale to provide ongoing support
  • Computer and technology knowledge
  • Database software
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • Spreadsheet
  • Security and safety
  • Driver's validity licence check
  • Driving record check (abstract)
  • Reference required
  • Transportation/travel information
  • Valid driver's licence
  • Work conditions and physical capabilities
  • Fast-paced environment
  • Walking
  • Personal suitability
  • Punctuality
  • Client focus
  • Excellent oral communication
  • Organized
  • Reliability
  • Team player
  • Screening questions
  • Are you authorized to work in Canada?
  • Do you have experience working in this field?
  • Do you have the required certifications listed in the job posting?
  • Experience
  • 1 year to less than 2 years
  • Employment terms options
  • On call
  • Day
  • Weekend
  • Overtime required
  • Overtime available
  • Health benefits
  • Disability benefits
  • Health care plan
  • Financial benefits
  • Group insurance benefits
  • Life insurance