Titre du poste ou emplacement

Front desk hotel clerk

Skky Hotel

Whitehorse, YT

Publié il y a 30+ jours

Détails de l'emploi :

20,33 $ / heure
Temps plein
Expérimenté

Overview
  • Education:
  • Experience:
  • Education
  • Secondary (high) school graduation certificate
  • Work setting
  • Hotel, motel, resort
  • Tasks
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Balance cash and complete balance sheets, cash reports and related forms
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Assist clients/guests with special needs
  • Contact customers to deliver requested wakeup calls
  • Provide customer service
  • Computer and technology knowledge
  • Multi-line switchboard
  • Word processing software
  • Central reservation system (CRS)
  • Internet
  • Security and safety
  • Bondable
  • Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Standing for extended periods
  • Work under pressure
  • Personal suitability
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Employment terms options
  • Early morning
  • Evening
  • Shift
  • Morning
  • Night
  • Experience
  • Experience an asset
  • Employment terms options
  • Day
  • Weekend
  • Job Duration: Permanent
  • Language of Work: English
  • Hours of Work: 35 to 40 hours per week

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