Titre du poste ou emplacement

User support technician

Cprepair cellphone repair inc - 2 emplois
Dartmouth, NS
Publié il y a 6 jours
Détails de l'emploi :
26,00 $ - 36,00 $ / heure
Temps plein
Expérimenté

  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 1 year to less than 2 years
Tasks
  • Give access to computer networks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service
  • Manage incidents
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week

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