- Education: Secondary (high) school graduation certificate
- Experience: 1 to less than 7 months
- Help desk
- Respond to users experiencing difficulties with computer
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide customer service
- Desktop applications
- Work Term: Permanent
- Work Language: English or French
- Hours: 37.5 hours per week