Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Guest Service Representative!

Are you passionate about providing exceptional customer service? Do you thrive in a dynamic hospitality environment? If so, we invite you to apply for the position of Guest Service Representative at Ramada by Wyndham Florenceville. We are looking for enthusiastic individuals who are ready to make a positive impact on our guests' experiences!

About the Company

At Ramada by Wyndham Florenceville, we pride ourselves on delivering outstanding hospitality and creating memorable experiences for our guests. Located in the heart of Florenceville-Bristol, NB, our hotel is a welcoming haven for travelers seeking comfort and convenience. Join our dedicated team and be part of a company that values teamwork, professionalism, and guest satisfaction.

About the Job

As a Guest Service Representative, you will play a crucial role in ensuring our guests feel welcomed and valued. Your responsibilities will include:

• Investigating and resolving guest complaints and claims
• Registering arriving guests and assigning rooms
• Processing group arrivals and departures
• Taking, canceling, and changing room reservations
• Providing information on hotel facilities and local points of interest
• Calculating charges and processing guest departures
• Maintaining an inventory of vacancies, reservations, and room assignments
• Performing clerical duties such as faxing, filing, and photocopying
• Answering telephone calls and relaying messages
• Assisting clients/guests with special needs
• Delivering requested wakeup calls
• Performing light housekeeping and cleaning duties
• Providing exceptional customer service at all times

Requirements

Education

• Secondary (high) school graduation certificate

Experience

• 1 year to less than 2 years in a similar role

Work Setting

• Hotel, motel, resort

Benefits

We believe in fostering a supportive work environment. As a member of our team, you will enjoy:

• Team building opportunities
• Available parking
• Permanent employment
• Work hours ranging from 32 to 40 hours per week
• Work language: English

Salary

The hourly wage for this position ranges from $15.65 to $18.00, negotiable based on experience.

Location

This position is based in Florenceville-Bristol, NB.

If you are ready to embark on a rewarding career in hospitality and make a difference in the lives of our guests, we encourage you to apply! Join us at Ramada by Wyndham Florenceville, where your passion for service will shine!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.