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Hotel receptionist

RAMADA HOTEL
Fredericton, NB
Posté hier
Détails de l'emploi :
16,50 $ / heure
Temps plein
Expérimenté

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Hotel Receptionist at RAMADA HOTEL!

Are you passionate about hospitality and eager to provide exceptional service? RAMADA HOTEL is looking for a dedicated and enthusiastic Hotel Receptionist to join our vibrant team in Fredericton, NB. If you thrive in a fast-paced environment and enjoy interacting with guests, this is the perfect opportunity for you!

About the Role

As a Hotel Receptionist, you will be the first point of contact for our guests, playing a crucial role in creating a welcoming atmosphere. Your responsibilities will include:

  • Registering arriving guests and assigning rooms
  • Processing group arrivals and departures
  • Taking, canceling, and changing room reservations
  • Providing information on hotel facilities and services
  • Offering general information about local points of interest
  • Processing guests' departures, calculating charges, and receiving payments
  • Balancing cash and completing balance sheets, cash reports, and related forms
  • Maintaining an inventory of vacancies, reservations, and room assignments
  • Performing clerical duties such as faxing, filing, and photocopying
  • Answering telephone calls and relaying messages
  • Assisting clients/guests with special needs
  • Contacting customers to deliver requested wakeup calls
  • Providing outstanding customer service

Requirements

To be successful in this role, you should meet the following criteria:

  • Education: Secondary (high) school graduation certificate
  • Experience: Previous experience is an asset, but not mandatory

Computer and Technology Knowledge

Familiarity with the following is essential:

  • Multi-line switchboard
  • Word processing software
  • Internet

Security and Safety

All candidates must undergo a criminal record check to ensure the safety and security of our guests.

Work Conditions and Physical Capabilities

This role requires:

  • Attention to detail
  • Ability to work in a fast-paced environment
  • Standing for extended periods
  • Working under pressure

Work Schedule

This is a permanent position with a commitment of 40 hours per week. The primary work language is English.

Compensation

The hourly wage for this position is $16.50.

About RAMADA HOTEL

At RAMADA HOTEL, we pride ourselves on delivering exceptional hospitality experiences. Our team is dedicated to ensuring that every guest feels welcomed and valued. Join us in creating memorable moments for our guests while advancing your career in the hospitality industry!

If you are ready to embark on an exciting journey with us, we encourage you to apply and become a part of our dynamic team!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

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